AAMCO Dishonoring Coupon

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Home » Consumer Reviews » OTHER » AAMCO Dishonoring Coupon

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AAMCO Dishonoring Coupon

Jan 16, 2008

AAMCO complaint by Ryanshea

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I took my truck to an AAMCO on Cave Creek and Cactus for service, I was quoted a price for the service. I picked up my truck when service was done and tried to present a coupon that would save me 10% which is $73.70 and the owner (Steven Becht) said he can't accept the coupon because he gave me a special rate to begin with. I would assume when you accept coupons you have to take them from everyone, you can't turn one away claiming there was a special rate given. It's unethical and probably illegal. Also they claim they discarded my parts right after working on my truck therefore they couldn't give them to me when I picked up the truck 6 hours after it was worked on, which give me the impression that they sold me parts they didn't put in and just adjusted what I had. (transfer case chain and sprockets)

I am out $73.70 that should have been entitled to me with the coupon.

Ryan Shea

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Comments (2)

1. Written by Rebuilder, on 16-03-2008 14:01

You cant "Adjust" the chain or sprockets in a transfer case.

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2. Written by DB, on 16-01-2008 08:35

The coupons say right on them "present coupon at time of service", so you are supposed to present the coupon when you first bring your car in.

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