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Building Services - Moving, Storage Complaints and reviews

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The US moving and household storage industry consists of about 8,000 companies with about $13 billion in combined annual revenue. Large companies include UniGroup, SIRVA, Atlas, and Bekins. 50 largest companies of the industry occupy about 45 percent of the market. Companies in this industry move household and office goods, and specialty items like pianos and trade show exhibits. They provide ... Show more
Total Complaints 638
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Dania Beach, Florida

Please be aware that this company, GREENWAY VAN LINES of Dania Beach, Florida, will rip you off and hold your frunishings randsom until you pay. Please be aware and chooseanother moving company. My husband and I have moved many times over our 35 years of marriage and this was the MOST TRYING, EXPENSIVE MISTAKE we have made. They will tell you anything but not deliver. The phone representative...
Tacoma, Washington

The movers did not show or call up at the time decided upon, when WE called THEM, they said they will have someone out the next day. Meanwhile I had 3 friends and a house packed ready to go. When i complained, they took my complaint and then did not get back to me until 4 months!! later. Then it was in the form of a charge on my credit card. When I finally spoke to someone, they said they gave me...
Victorville, California

And also removed my first complaint from here . You people are the most unprofessional , disrespectful company . Canceled our out of state move of a home in escrow 2 days before on a Saturday evening . A lady by the name of Delores M(which others have mentioned on here ) said their truck broke down and they would not and could not do our move . Said another company they work with would contact...
Chicago, Illinois

My mom died in September and we hired North Shore Movers to send a crate of her special family items to Portland Oregon. Months and months passed and we never heard from the movers. They never answered or returned our phone calls and we called weekly. When we finally reached a real person (three occasions) the said, "the truck broke down"......"the crate is still in our warehouse"....."Oh we will...
Seal Beach, California

This is the third move with this company in five years, and in this case, the third time is not the charm! They lost FOUR boxes and broke my beautiful hand painted jewelry armoire! They keep saying they will send me my jewelry box but after 60 days, I don't have it. They completely ignore the missing boxes. I have a signed form from them saying they are lost. They will not return phone calls...
Panama City, Florida

My office is located in Panama City, Fl. Moving an office is a daunting task, while taking care of the business and clients and setting up everything as planned in the new space. A big thanks to Alan and his Countrywide Relocation LLC for taking care of the moving responsibilities so well. I like their expertise as they knew well about packaging everything with care and were extremely...

We used Nor-Cal/Allied Van Lines for a move from CA to CO in 2013. We had received quotes from 3 other companies before deciding on Nor-Cal/Allied. All other quotes were lower and offered “not-to-exceed” prices. Unfortunately, we contracted with Nor-Cal because its salesman Paul made what we thought were reliable assurances as to how our move and belongings would be handled. Basically, he sold us...
Germantown, Maryland

My name is Trevor, we used BR Movers last year. It's really surprising that the same company can perform pleasant service for one customer and very opposite for another. Lucky we are to be the first case. The movers came like 10 minutes late, but it's not too much of a deal. They wrapped our furniture, bigger pieces and took to the truck as well as boxes we packed by ourselves. I don't really...
West Palm Beach, Florida

Damage was done to the office while delivering our furniture. We filed a claim report. Reference .#2719117. Dec. 13. An agreement of $100 was reconciled by All My Sons, but no check has yet been sent. Every time we call Your Office, people are not helpful, or say the checks in the mail. I've called many many many many many many times, just to get a round around. The small brown fox jumped over...
Pembroke Pines, Florida

My experience was the worst that I've had with any business ever. First of all, the movers were three hours late, and once they arrived the infornation they had about my property to be moved was incorrect. I was moving out of a three bedroom townhouse and they sent two men. I spent an additional 30-45 minutes arguing with the office manager Joe (for which of course I was being charged for)...
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