I called this morning and spoke to a gentleman who assured me that I will not get charge if they do not have the glasses I wanted to order. I went went ahead and placed my order and immediately received an email saying that they were out of stock with no estimated ETA and they charged me regardless. THIS IS GOT TO BE THE MOST DISHONEST BUSINESS IN AMERICA AND I WILL START A WEBSITE TO SINGLE...

• SCAM- EYE WEAR ORDERS

I purchased a pair of Icicle aluminum sunglasses when in Daytona for Bike week. My mistake is I bought them the night before we were heading home! I purchased the transition lenses that were to go from clear to dark with the sun and a pair of polarized...$250! On the route home I realized that the transition lenses do not change and the spare lenses...

• transition lenses
• Icicle transition lenses
• Icicle aluminum sunglasses

Waiting from March to hear from them...Then I called for my mother to find out where her $300 frames were from repair. The woman on the phone told me good luck getting them back, and she accused us of harassment because we want our merchandise back.. She won't answer any questions such as how much or how to do we get them back... NASTY RUDE .. I consider them stolen...Filed with...

• senior citizens glasses
• NASTY RUDE
• Good luck

Would you want to support such a business? Read all about this scandalous story and LensCrafters outrageous business practices and collusion with Yelp that is even supposed to review businesses not let them erase such shameful behavior. Please consider boycotting LensCrafters (Especially the Fremont / Newark CA) in New Park Mall and write your disdain to LensCrafters,...

• Outrageous lenscrafters Newark CA
• Yelp Collusion with business

i was visiting in ohio and purchased the 2/89 special. i had to get an exam since i hadnt had one in a few years. i wanted a certain type of frame something that was different from my usual style i was told that i could only get that frame if i chose the most expensive lens so i just went and got my typical style frames. my older glasses i could see very well with them but my new...

• expensive lens
• older glasses
• certain type

After my eye exam I go in to just get a new pair of lenses. My old frames where fine so I figured I'd be saving some cash. When I get in, the attendant I talk to instantly starts pushing me to get the most expensive lenses there are, claiming they're better. After a good 10 minutes of figuring out what she was actually trying to sell me and realising it was *** I finally managed...

• new pair
• eye exam
• expensive lenses

Initially they charged my wife $970. When I called and told them that I am going to cancel this credit card transaction as a 15-year-old boy should not have such expensive frames, they lowered the price to $500. My son prefers contacts and therefore wears glasses seldom. Over a year he wore those glasses only three times and each time the frames fell apart. That is how we...

• credit card transaction
• gold-plated metal support
• hustle based operation

I purchased some glasses for my daughter on March 17Th 2013, one of the arms of the glasses broke off, I immediately called Cohen spoke to sales rep. Who informed me to come I'm with the glasses, my daughter was told that she would have to pay an additional 25dollars which I didn't think she should for a number of reasons which is that when we picked up the glasses, the store...

• Store manager
• personal insurance card
• additional 25dollars

I ordered glasses from them and it took forever for my to get them and then when I sent them back I included the page you print off their site and filled out all the information including that I wanted a refund and they just kept emailing me asking if I wanted to return them or exchange them when I had made it clear on more than one occasion that I just wanted my...

• 5-7 business
• re-stocking fee

I made an appointment for an exam using their web page. They e-mailed me a confirmation. When I got there I was told there was no one in the store giving exams that afternoon. Appointment...confirmation...too bad, doesn't count!!! Can get you in 2 days from now. THERE ARE OTHER INEXPENSIVE PLACES FOR GLASSES. TRY THEM FIRST. These people do not care. My second complaint is with this website....

• Best Contacts Eyeglasses
• Web page
• INEXPENSIVE PLACES