I decided to have an OO party after seeing a catlog at work. I had friends and family over - we had a great time creating our lockets! We were assured our order would be in for mother's day - so a number of us ordered lockets for gifts. My party was April 21, 2013 and the order was turned in on the 26th. Mother's Day came and went. I tried calling the company - no one...

• Origami Owl
• OO party after seeing a catlog at

Made a purchase of two wedding bands. One for myself and one for my partner. Used rings that we owned and were purchased there for trade-in credit. Signed for the purchase and left the store. In the excitement of going to dinner and proposing that evening, did not get a chance to closely review the documents. Got home later that night and looked it all over, to get it ready to send...

• Zales
• BBB
• Sales Complaint

I purchased what was supposed to be a sterling silver necklaces for Mothers Day. I'm allergic to anything except sterling silver, 10,14,and 24 ct gold. Within 4 days of putting on the necklace, my neck broke out in a rash. I contacted the company and they will not pay shipping for returning the item, they said, "We stand by our claim that the necklace is...

• Sterling silver
• sterling silver necklaces
• ct gold

It's been awhile, but I went in to have my grandmother's sapphire ring resized for me, after years of buying from this store @ 11th and Harvard. They told me it was a VERY nice REAL sapphire, and I allowed them to 'clean' it also, since they wanted to so bad. Couple hours later I get a call saying it wasn't really a real sapphire, what did I want them to do? I...

• jewelery
• Moody s
• Theft

I purchased my chocolate diamond at Kay Jewelers at St Joseph Mall in Missouri the last 2 times I have taken it to be cleaned and checked they check it but just dip it into the solution and wiped it when ask why it was still dirty I was told I could clean it at home with soap and a tooth brush. I then took it to another store and they cleaned it for free and stated...

• service manager
• kay jewelers
• St Joseph Mall

I purchased a Louie bag 3 years ago thinking this bag would last many years. Recently the canvas/leather started peeling off in a pressure point. We took the bad back to the Charleston, SC store and spoke with a damage assessment representative. She took pictures, took our story and took the bag into "custody" indicating we should have some resolution within 10 business days....

• pressure point
• Louie bag
• damage assessment representative

The worth experience ever. When I bought my ring at Woodfield mall(Schaumburg, IL) location, Zales sale person told me it’s white gold. It turned out to be silver. They removed a tag from the ring not saying anything about it at the time of purchase. When I called them, they said it’s their policy to remove tags. What??? After one week I came back to the same location to return the ring, they...

• Woodfield mall Schaumburg
• Zales sale person
• worth experience

I ordered this watch for a fathers day gift on April 7, 2013. I believe the watch came on the 15th or 16th. On April 12, 2013 my husband had emergency open heart surgery. As of May 12, 2013 he is not recovering from this surgery and will never get the chance to wear this watch or ever know I bought it for him. It has taken one month for this disaster in my life to...

• emergency open heart
• original shipping box
• Boo Joma

I had been looking for some inexpensive diamond rings for my wife. It was our 5th anniversary, and I wanted to get something elegant for her. I had already purchased jewelry from Prime Style and was planning to do the same. I went for the solitaire rings and chose a 0.80 carat ring of 14k yellow gold metal. It looked beautiful and cost only $527. I placed an order and...

• Prime Style
• good quality
• inexpensive diamond rings

more like charmed nigtmaresi have over 500.00 in charms and braclets the stones keep falling out the dangly charmes keep breaking i have only had this braclet for 5 months and been to kay twice as many times to have charms replaced or returned now that im tired of driving 40 miles at least 2x a month i told them i just want my...

• luck dont buy
• corperate office