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Home  »  Consumer Reviews  »  Furniture  »  Lane Furniture Industries opinions - CONSUMER-Furniture
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Lane Furniture Industries opinions - CONSUMER-Furniture
Jul 1, 2003
Lane Furniture Industries complaint
I purchased 2 Lane Leather Reclines and within less that a month both bottoms of the recliners fell out. The stuffing in both chairs compressed and the wood frames stick into my back. Lane will not replace these piles of junk. They waited till their so called 1 year warranty had ended and then said nothing could be done. I want my $1,000. back so I can buy a different brand. They will not repair or replace the recliners.

Gary

Huntsville, Alabama

U.S.A.
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1. Written by Lane does not stand by their p, on 08-04-2008 00:22

I'm surprised there were only one compliant in this site. I bought $10K worth of furniture at their store 2 years ago. We fell in love with the (8 chair and table) dining room immediately and bought it on the spot for our formal dining room. In the 2 years we had it if we used it 3 time it was a lot. My family came over to dinner and I was excited to be using my dining room table and chairs. To my embarrassment my sister who(although I admit she is 200lbs) is sat on the chair during dinner, she fell and the legs broke off. We call Lane's that week and they said the warantee was only for one year!!! My guest should not be falling off a chair of an over $3,500 dining room set. I thought I was buying quality and that I would not need to replace the chair!!! Lane does not stand for quality don't let the prices fool you. They are over priced and I would caution anyone about their furniture. I will never buy there again. I have a few big ticket furniture items to buy but it will not be Lanes!!! 

 

FYI - They are affiliated with Leather Galleries. Do a search and will see how bad this company is.

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