I purchased some furniture from them a few months ago - one piece was a large floor standing mirror. It was delivered damaged, I didn't think anything of it just requested a replacement - 4 replacements later they still could not deliver an undamaged piece. I placed several calls requesting to speak to a manager - but when you call they cant put you on the phone with them, they have to submit a...

I needed a couple dozen chairs for my restaurant. I wanted chairs that are strong and look good but I didn't want to spend a lot of money for them so wood chairs were out. A little too expensive for our small place. I looked at a few sites online and saw that Affordable Seating was selling metal chairs for only 31.50 a chair (the cheaper ones obviously - some chairs were more expensive) and the...

• Chairs
• metal chairs
• restaurant chairs

I ordered 4 dining chairs in mid-November 2012. When I placed my order, Restoration Hardware required that I have them shipped to my house, as opposed to picking them up from the store. Since November 2012, I've suffered through SEVEN transactions and still only have three out of four chairs in my possession. (It is now May 19, 2013.) I've been forced to return the other chairs because...

• Restoration Hardware
• poor quality
• poor service

I recently opened a new café. I've already invested so much money, I couldn't afford to spend a lot of money on the furniture, so I did a lot of comparison shoping online and offline. Affordable Seating definitely had the best deals on chairs and table tops for my café, especially after I looked for items that are on sale. The shipping rates were low too and if...

• restaurant furniture

i lugged home box. opened to assemble. take all the pieces out of the box. now i'm ready to assemble. when i try to match pieces to image, piece does not look like one in picture. one of pieces was missing. there were two of same piece instead of one of each. The inconvenience of this may seem minute but i drove 30 miles to ikea, had help getting it in my car....

• Quality control

They gave me a bid on replacing my bathtub and shower valve. Then I found out they were using a handyman to do the work the work that requires a license and permit. They tried to say none was required that did not seem right so i checked yes it does. Then we got the price and with price they wanted it should be made out of gold No...

• Big tex
• shower valve
• gold No thanks

We ordered a table and eight chairs and eight chair cushions. When we were contacted by the delivery company, finally, we were given a delivery date when we were to be out of town. I asked for the next available delivery date, but was told they did not have another date available. What sort of company gives one delivery date and does not have a next available...

• delivery date
• accurate delivery times
• delivery date options

well I was late with my payment I had a accounts manager on the phone while I was talking to the account manager a female. There was a representative at my door saying I needed to make a payment. While explaining my situation to the manager she agreed that if I came in that Friday and made the payment (mind u my LAST PAYMENT) from a 2yr contract !! Last PAYMENT !! Well I went to tell the...

• loyal client
• account manager

We started construction on our new home in November of 2012. We went ahead and ordered furniture for the home and had it on hold till the completion of the house. The furniture was delivered at the end of February 2013; the furniture looks terrible. It has broken down and torn in spots. We have spoken with local store officials, and the store manager. We get a response, "we can't do anything...

We purchased a table from Furniture Row that was "unscratchable", which is what the salesman told us. My husband and his friend brought the box in from the truck (two 6'+ men weighing 190lbs and 230lbs) and set up the table. When we unwrapped the second leaf to place it in the table, it already had a scratch on it. I called the store and they informed me if I wanted a replacement, I...

• Furniture
• Furniture Row
• LATE FEES