Praise/Complaint, Service Informative

Praise/Complaint, Service Informative - Red Lobster

Feb 2, 2003

Red Lobster complaint

At the Red Lobster at Cool Springs Mall, the food is always well-prepared and the waitpersons (I hate that word) are nice and competent. It's getting in that's the problem. For some reason, every time we enter a group of from 5-8 kids (employees) are crowded around the wait sheet.

Like most kids, they joke and flirt and have a good time but why are they simply standing around when folks are waiting for a table? And why does it take a bevy of young folk simply to get folks signed onto the waiting list? If this has been addressed then ignore the complaint.

Thanks.

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