My order was not filled as I upgraded the flowers to the highest level available on-line. I did not receive the correct flower order. They consider the order to have been filled (because it was delivered and accepted by the giftee, the one person who did not know what had been ordered), but 4 yellow roses and 6 irises for $70.00 in a plain without even a bow is not what...

• Better Business Bureau
• face book post
• correct flower order

I ordered flowers to be sent to my mother. They were to be delivered in the evening after she got home from work. They dropped the flowers off at her door in the morning and they sat in the sun all day. Not only that, but the was smaller than I had paid for. I called to complain and was given the absolute worst runaround I've ever been given....

• absolute worst customer
• credit card company

I ordered sunflowers for my mother for Easter. They assured me on the phone that they would be fresh. My mother received fifty-cents piece sized frozen unopened sunflowers. They looked nothing like the picture on the internet. I called and complained and told them how embarrassed I was by my gift. They did not want to give me a refund they wanted a second chance. I acquiesced. I got...

I placed an order on March 30th to be delivered the same day and was charged $77.14. Originally I believed the charge would be about $60. The order was delivered on April 3rd, late in the afternoon. I sent a complaint to the customer service but never received an answer. I believe the is false and very misleading. The that I picked out was...

• Customer service
• CUSTOMER SERVICE REP
• different price

My mothers 62nd birthday was May 21 ad I have never ordered flowers to have them delivered before so I place an order for same day delivery and they never made it. I called and they told me they sent me an email to state just that but the email was never received. So I call and the csr tells me that they can deliver them the 22nd with an for. Then and a 4...

• Robin Fleming
• 62nd birthday
• apology letter

Ordered for my Mom which never got delivered. I called on Monday to find out and was told my order was cancelled because they reached their limit. However my husband ordered flowers from the same website moments before I did. I was told that I would get refund so not to worry. I informed them the money didn't matter they needed to deliver flowers to my mom. I was...

• Teleflora HORRBLE
• Horrible customers service
• website moments

Worst service ever! I placed an order on 5/7 and they said it would be there 5/8. The order did not get delivered so I called on 5/9 and someone informed me they did not deliver because the payment had not been processed yet on my end, the went through. The gentleman on the phone was very apologetic and said he would upgrade the , get it over on...

• store credit
• credit card payment
• helpless person

100% satisfaction guarantee policy??? It doesn't exist! It is a lie!!! I ordered same day flowers that were promised to be delivered until 5pm and they were delivered after 6pm! It was for my mum's birthday (a !!) and as she was at work, she left at 5:30pm, and her didn't accept the flowers. Guess what??? They don't feel responsible for not...

• delivery time
• prestige flowers review
• birthday surprise

This company is Internet fraud company. Over promise and don't deliver. Will not give refund after never . They agree they were not delivered claim to have made a refund but 27 days later still nothing by hey piggy back legit websites that's how I got burned. Amazing they can still be allowed on line. Beware!! I've called 6 times now and keep being told...

• Burnedbyjustnoflowers
• Internet fraud company
• hey piggy

My best friend's mother passed away unexpectedly on Friday. I'm a and live in Arizona, they were located in South Carolina and I could not get there in time for the service or viewing. I picked out a beautifully dipicted wreath of flowers on their website, paid for same day delivery and expodited shipping for delivery within 4 hours after ordering. I ordered...

• fail
• rip off alert
• flower arrangement