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Fitness Centers Complaints and reviews

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Lack of exercise and being overweight are two major health risks for people of all ages. Fitness means being in good physical condition. We often think of athletes as being very fit. They tend to focus on performance-related fitness for sports. Doing more physical activity improves your fitness and health, no matter what size or shape you are. Making small changes in your daily lifestyle helps ... Show more
Total Complaints 3,777
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Austin, Texas

I would look long and hard at the fine print around any guest passes, additional family members, group plans, and how they function. Not only was I not allowed to even try the gym for the "free week" they supposedly advertise, even though I AM A FULL TIME AUSTIN RESIDENT, I was not allowed to create a family plan with a live-in girlfriend. Surprising that it is more stringent to join this gym...
Downingtown, Pennsylvania

Downingtown, PA manager Cody refused to give a military discount for my son who will be home on leave for approximately 8 days. Cody said he'll need to buy a membership or a day pass @ $20 per day. Its rare that a company refuses to work with active duty military. He offered nothing other than standard membership options. Cody gave me the "sales pitch" of the 3 membership options. I asked to...
Louisville, Kentucky

I chose the $30/month option because it was the only option where you could use multiple locations. I had googled all the locations and found one close to home, and one close to work. My membership also came with access to tanning and the fitness room. My membership card didn't work for tanning and the fitness room for about a week and a half. The system was down whenever I mentioned it to Carl,...
Ruston, Louisiana

What a terrible experience. I signed up for the spin class today, paid money and was very excited about getting a great workout in. Class was about to start and the owner approached me and said I need to talk with you. I said sure and thought maybe she had some tips for the spin class. To my surprise she told me that one of her staff members informed her that I didn’t pay a guest fee the last...
Highlands Ranch, Colorado

I had a bad experience with Fitness 19 also, but more important than my story, take these steps to stop them: 1) Notify your bank or credit card immediately that Fitness 19 is not authorized to take money from your account since you tried to cancel your membership. Direct them to the many websites detailing how Fitness 19 has refused to cancel membership (see below). Your bank/credit card...
Cambridge, Ontario

My husband bought me a gym membership for valentines day! I know what your thinking but I wanted it. I tried it out for perhaps three/four months and hated the enviroment. So I asked how to terminate my membership(which comes out of my bank account monthly) I was instructed to write a letter that I did not want to be a member of the gym anymore with member id#,name, address and a reason why if i...
Riverside, California

Fitness 19 CA 242,LLC* is where my issue lies. The manager claims he can't direct me to his manager or, boss because he can't give away personal info. And he also claims that they're not a corporation. So why the "LLC" that's listed in their title ? In addition he claims his hands are tied and he can do nothing to resolve the issue of them taking additional payments after cancelation of my...
Cohocton, New York

Today is 4/14/14 and we initiated our service call on 1/15/14. Our Treadmill unexpectedly shuts off during operation due to an error. We have called multiple times and gotten multiple "no-answers" or returned calls. When you do speak to someone, we get put on hold for 10 minutes and then an answering machine comes on to leave a message. This is one of them most unprofessional companies I have...
Flower Mound, Texas

Lifetime Fitness does not care about their members. They only care about profit, and sorely lack in customer service. I paid for personal swim lessons for over a year to learn swim techniques in order to build stamina/endurance. There were a few quality instructors, but most were mediocre, and didn’t engage themselves in the lessons. There was extraordinarily high turnover of quality...
Mesquite, Texas

The 24hour fitness gym in Mesquite Tx smells of a landfill and the equipment is so bad users beware. the towels are never washed, ive come across towels that have had makeup on them, blood stains on them, and one looked as if it had oil stains on it. ive attached photos of equipment and more to come. ive complained and brought matters up to management but nothing has changed. ive complained and...
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