GoBuyDigital - Rip-off company

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Home » Consumer Reviews » Electronics » Rip-off company

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Rip-off company

Dec 20, 2007

GoBuyDigital complaint by Dennis07

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I recently ordered a HD TV from GoBuydigital and every time I try to get in touch (e-mails & phone calls) they completely ignore me,I have spent countless hours on hold.

They don't even acknowledge the fact for support requests through e-mail. I tried to cancel the order but I can't get through to the customer support dept.

I don't know what to do, my credit company says until they actually charge for the merchandise there's nothing they can do. I would urge people to stay away from this company as they seem to be rip-off sellers. Dennis Sullivan

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Comments (1)

1. Written by Bob, on 08-04-2008 14:58

I had the same issues and the same lack of communication. I read all the compliants after I bought my TV so I was aware of their scam. When the TV came, I asked the UPS guy to wait while I checked the serial number. I called Sharp and they told me it was a refurb and considered beyond repair. I refused shipment and submited a claim with the FTC, the upstate BBB and the Brooklyn police Dept regarding these guys. I also saved all emails I sent to them even though they never sent anything back and kept copies of everything. My Credit card company deleted the charges and Gobuydigital(AKA Drplasma, and a bunch of other names) never sent a second response after I bombarded them with documentation. The bottom line is these guys are doing fraudulant advertising and deceptive selling practices and should not be allowed to do business!!

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