Had a water leak on a Friday at 2:48 in the afternoon. Stanley Steemer came and extracted water and removed a very large area rug to be cleaned. Took them a little over an hour to finish. Charged $2911.00 for just over an hour. I asked for a break down of the charges three times. It cost over $1200.00 for the area rug to be cleaned. When they brought it back and unrolled it , the rug had...

• Stanley Steemer Rip Off

My fridge/freezer combination is about 15 months old. For the second time since I purchased it I have had a problem with the temperature. The fridge currently is set to 38 and it reading 59. The first time this happened a technician came out to my house in a couple of days. Today, when I called the soonest they could give me an appointment is ten days from now. I complained my way up to...

• service agreement
• fridge freezer combination
• small fridge

My mother is 77 years old, purchased a front loading washer and dryer sometime around the first of February, the piece of garbage washer had issues from the get-go. Completely shut down April 3. My mom had to have back surgery on the 10th of April. She'ss is home, still hauling her laundry to Laundry mats and friends and extended family. The repairmen for the sears...

• Worst Customer Service
• loading washer
• Silver City NM

I was scheduled by a technician on April 30, for him to return today May 21st to fix my Samsung refrigerator.I took off work, today as I did April 30 (thinking my fridge was being serviced NOT). At 1:30 pm I HAD to call A & E to find out where the technician was, and I was then told HE IS NOT COMING!!!!!!!! I NEVER RECEIVED A PHONE CALL THAT HE WASN'T...

• Samsung Refrigerator
• broken refrigerator

October 2012 Lowes sent A&E to repair our Samsung Refridgerator that was leaking water from the bottom. A&E came out took apart the fridge, thawed it out and was paid $230.00 In February the same problem started again, called Lowes, again A&E sent out. This time the repair man wanted $260.00 and had to order...

• Samsung Refridgerator

Contacted to repair door frame damage from a refrigerator install. Should have required nailing two boards over a gap, one on each side. Didn't get a schedule for several days, and then had to call to get it. The guy didn't show up, and when I called, they said he forgot, and would be there in an hour. Two hours later he showed up, started work and then announced he couldn't finish...

• refrigerator install
• door frame
• Utter incompetence

It has been brought to my attention that several customers on this web forum believe they have not been adequately serviced or are owed reimbursement checks. Sensible Home Warranty is committed to customer satisfaction on all levels and I invite anyone with an issue to email me directly for personal assistance. Unfortunately, In our business it is difficult to satisfy every...

• customer satisfaction
• Sensible Home Warranty
• reimbursement checks

I bought a contract with choice warranty Almost a year ago and had no claims until just a few weeks ago. My A c went out and I placed a call for a claim. They denied the claim due to the fact that that i missed a service last yr in which I was deployed and my house was empty. I went to serve my country and this is the appreciation i get....needless to say i cancelled my plan now...

• Home
• Warranty company
• Choice Warranty

Ac has been in none operable condition for 3 entire weeks! Not only was the diagnosis incorrect ....my Ac repair man can only repair & b reimbursed for fixing the incorrect problem. I have not heard from ahs in 3 weeks waiting to b paid for incorrect wrk problem. I am truly dissatisfied with the qualification of their technician but also their billing or...

• incorrect wrk problem
• Ac repair man
• incorrect problem

We hired this so-called handyman last winter and i certainly use that title 'handyman' loosley. He was hired to do interior drywall repair, painting some plumbing fixes in our home reno project. His work was sloppy, he damaged walls, doors and left empty beer bottles in the yard and cigarette butts about the property. His prices were very high for the level...

• cigarette butts
• interior drywall repair
• home reno project