Worst customer service! Company did not show up for appt, despite several calls to confirm and to ask why the technician had not called or shown up. I was told a different story each time I called. staff were abrupt and rude. Sears uses this company for service calls in some areas. I will never buy another appliance from Sears or any other company that uses A&E....

• Worst Customer Service
• Buyer beware
• new kitchen appliances

Don't use Choice unless you like throwing your money away. After 2 years they refused to pay a contractor that they they approved the work for so NowI have a lien of my property. They first started selling policies in VA when they were not licenses to do so. Lets all team together and close them down. They do not pay their contractors and then the contractors have no choice...

• brick wall
• Only use them if you want to throw

I got a call from an attorney yesterday stating that they were attaching a lien to my property because Choice never paid the HVAC contractor. This work was approved by Choice 2 years ago. I talked to the HVAC contractor and they said they have been trying to collect for 2 years and finally gave up and turned it over to a lawyer. I ended up paying the bill just to...

• Lien attached to property
• HVAC contractor
• State Attorney General

My stackable Whirlpool washer (Duet) (cost about $800) started making a horrible screeching sound. Called Whirlpool AND Lowes where I purchased it. All said it can't be replaced, only repaired. A&E is one of Whirlpools factory repair services. The service man came out and said it needs $1,4434.73 in parts (5 parts!!!!) plus a couple of hours of service. Also...

• Lowe s
• Whirlpool
• A E Repair service

I purchased a product from Lowe's along with an extended warranty. I have tried to get service scheduled on three different occasions. Each time the service is supposed to be scheduled they have called the day before and in the middle of the day on the day of the supposed appointment to reschedule. I called on three different occasions and specifically asked to speak with...

• Extended warranty
• different occasions

Bear came out when my contractor called them to dry our carpets after our sump flooded. The tech did a fine job, told me he'd leave his fan over the weekend, but just charge for one day (this is on a Friday). The tech left, then came back 15 min later saying he wanted me to call his manager because his manager believed the pad needed to be replaced. The tech had already...

• Bear
• steam cleaning
• poor

DO NOT CALL Fogles Well and Septic if you need a well drilled! They're NOT experienced in well drilling so their customers are left paying for their inexperience! My well went dry in May. They chose to drill new well 25ft from old well. After 3 months I still had NO water even after 575ft deep. They had no solution except to keep drilling, of course, more $$$ for them. I had to...

• monthly payments

Parts delivered for dish washer and microwave. Repair man comes out to repair both items but can only repair one, because was not told to install parts on micro. Will return tomorrow. Next day A&E calls wanting to make an appointment for repairs tech will have the parts. Explained that the parts are here already and that the service person already made the...

• repair man
• dish washer
• service person

After waiting for a late technician we were confronted with someone that immediately tried to prove us wrong with every button he pushed. He could not duplicate the noise and the uncleaned dishes because the washer was empty. He finally started doing some research and stated that the drain pump may have a bent shaft. I had a new pump by noon the next day but...

• drain pump
• late technician
• bent shaft

Contractors beware!! Stay away from these guys. They are a complete rip off. They will take all your money and you'll get NOTHING in return. All the leads are bad. Period. When you try to get you money back for bad leads they say "Sorry, we don't give refunds" Don't sign up with them. They pray on small family owned companies and have no morals or care who they are...

• complete rip
• worst advertizing company
• bad leads