The issue that I am writing about today stemmed from how my case management was handled last week. On 5/15/13 I placed my refill order through the OptumRx mail order phone line. Everything seemed fine and I was informed that my prescription would be delivered to my home on Friday. However, come Saturday, my prescription still had not shown up. I was very concerned as my supply at...

• incompetent
• Inept
• criminally negligent

I have been enrolled in the Advocate Assistance program since February of 2013 and have received nothing but struggles with this arrangement. I am not sure of all the reasons for non-delivery but I know I have never had any issues with any Pharmacy that I have dealt with in the past. I filled out all of their forms and fulfilled all of their requests, but still received nothing. I was told it...

• Prescriptions RX

all other pharmacy the told me this drug can be only 1 day early.all the other pharmacys are 2 days early.she was rude.and than she told me we opeh at 8am but you can not come untill 10am.i asked why she said that this is the time for you.never will i go to cvs again for any thing..the computer said the doctor oked it.so i went therethe computer said nothing about it...

Awful ! I spoke with Mike. He was very rude when I called regarding a problem with a product. I had already spoken with the company who made the product and they said to contact the seller and that they would work with them to replace the product. However, he wouldn't even discuss the matter with me and just hung up on me. Have bought over $1,000 worth of...

• Awful customer service
• tough childhood

I tried the 14 day trail, which they send you a full bottle costing $90! This is a SCAM! Plain and simple, if the product was that good, they would have no problem refunding the , just think about it. Instead, they charged my account. $90 bucks for 1 month, nothing out there cost that much! They just sucker people in for that 1 $90 payment, which in my mind should be...

• refund requests

Had a prescription that was written at St Francis Hospital I gave the person the prescription he gave it to The Druggist or someone I could not see. Came back and said They could not fill prescription.Came home and called the Druggist and she informed me that she was new and was told not fill prescriptions out of the area. Informed her that this prescription was filled...

About 3 months ago I went to the Walgreen's on the corner on Avenue in Essex Maryland 21221. My Doctor because of my which causes me to be in at all times wrote me a script for 5/325 mg Percocets amount to be filled 240. I took it to this pharmacy and the pharmacist refused to fill it saying it is too much to be...

• Chronic pain
• PHAR TECH
• Marlyn Avenue

Sandra is always rude, she makes it seem like you are bothering her! Sandraa will make the customer stand there waiting until she done with the computer before even acknoledging you. Hann has been very rude since she started working at the N. Main St. Bristol, CT store. I recently requested a for my Rx's filled for 2012. When I called in to let them know the report...

• CT store
• history report

I have spent hours and hours over the last year attempting to correct errors in the that are sent to me by CVS , including being sent I did not order. The wait time to speak to anyone is very long, and then the you talk to has no authority to fix anything and has to connect you to another...

Some of my prescriptions are regularly assigned to a private insuror with no copay, but I always tell them anyway Bayshore Gardens CVS Pharmacy IN Bradenton, FL, does not look up and bills to wrong insuror. Then they refuse to cancel the error and correct the billing on the spot. The girls don't like dealing with a recacitrant old lady so they urge me to come...

• Bayshore Gardens CVS
• recacitrant old lady
• Pharmacy IN Bradenton