After less than 6 months, the hard drive in my Gateway DX4870-UR11P has failed. My choices for repair are to 1. Ship them the entire computer at my expense and they will swap out the hard drive and replace it with one with Win7 installed, but no data transfer from the old hard drive and no estimate of the time this would take. 2. Send them my hard drive, and after they get it...

• Customer service
• hard drive
• defective hard drive

I bought a motherboard from newegg.com back on 2/19/2013 and I recieved it with defective parts. I tried to RMA the part but Newegg claimed that I caused the damage on the motherboard and would not refund/exchange the product because I voided their warranty. I spent over $3,300 on that order alone and they treated me as if I wasn't a valued customer. I had been...

• information technology field
• defective parts
• numerous emails

I bought a motherboard from newegg.com back on 2/19/2013 and I recieved it with defective parts. I tried to RMA the part but Newegg claimed that I caused the damage on the motherboard and would not refund/exchange the product because I voided their warranty. I spent over $3,300 on that order alone and they treated me as if I wasn't a valued customer. I had been...

• information technology field
• defective parts
• numerous emails

There have SEVERAL problems - the most serious being that this Inspirion has regular (as in several times per day) BSODs relating to the file atikpmag.sys The self-serve customer portal says that all my drivers are correct and up to date. I suspect that Dell installed an obsolete video card. While I was on warranty - customer support informed me that my problem was not possible. They seem to...

• Little Folk we
• self-serve customer portal
• obsolete video card

I was having issues with my internet going into Limited status. Got sick of it and tried to reach my internet provider, Frontier. I was led to an 877 number for Tech. Support. Turns out it was iYogi. They said they take care of Frontiers Technical problems. I believed it. After all it was the number I was given. While taking over my computer, watching them diagnose the issues I was reassured over...

• Frontiers Technical problems
• Bank card number
• Limited status

I purchased a Gateway All in One Computer at Best Buy in January 2011. It has had to have the Mother Board replaced 3 times.....it went in a 4th.....they "fixed it again" Within a month, it is now in for the 5th time. I have a No Lemon Guarantee on this. It should have never been "fixed" the 4th time. When I took it in May 1st, 2013, they said they will expedite...

• E-mail
• Personal computer
• E-mail address

I've had numerous 27" iMac replacements and now it seems as if I'm SOL. I've had to have quite a few iMac replacements for my 27" for a bad airport card, non functional bluetooth, cosmetic damage (imac had giant scratches on the front of it) and bad backlight bleeding. I've been on the phone with Apple and Applecare for these issues more than I...

• Apple Inc.
• IPhone
• IPod Touch

1. I bought Modem Booster 8 on-line, in addition to the $9.95 re-installation disk. 2. When I had to re-install the program, the re-installation disk you sold me turned out to be BLANK!!! 3. When I called your 24/7 "hotline," the third-party support company you farm out your mistakes to, they were unable to help. All the tech., Mr. Sabar, his name if you'd like to check with him, was able to...

• Customer service
• Customer
• Technical support

I purchased laptop and desktop computers with Dell in Sept 2007 and had Dell Financial Plan. At first it was around $2,200 with 29.9% interest. I paid on time for few years, it was never paid down. Even I put large amounts $1,000.00 and $500 try to pay my debts down. I still owe $1,600 today (May 2013) I struggled with Dell and called...

• Personal computer
• Desktop computer
• Honda

I wrote ASUS a week ago no response! Hello. Are you serious? This is Last time I bought ASUS product. I recently bought ASUS Essentio CM6730-06. I'm very disappointing. I will never recommended your product to anyone now. New product supposed to be perfect, work the best it can. You stated that you have best customer service, ok, make best computers/electronics instead, so people won't...

• Service
• Customer
• Computer