Upgraded to LG Revere flip phone. Bought new in Verizon store. 2 features did not work. Returned phone and was sent a used phone without back/battery. Used phone-same features did not work. As an aside, the flip part of the phone began to lose it's screws/cap cover. 1st verizon rep told me no problem, will send you a comparable phone (Samsung gusto 2). Never did. Had her name, ID #...

• Samsung gusto
• Straight Talk
• Verizon customer service

When I went on vacation to New York City in March, I asked the NY Times to temporarily change my address and then to resume delivery at home in the Detroit area upon my return April 30. The transition to New York was seamless. But when I returned home to Michigan there was no paper for two weeks. I called or wrote e-mails daily and even sent a complaint to The...

• New York
• Free Press

I ordered home phone service for work it was suppose to be installed 3 days ago. I have spent a lot of time on the phone trying to get my service installed even though they show my service is on. The only question they repeatedly asked me is did you plug the phone in? I'm rather insulted by such a *** question. When i call in to try and resolve I get transferred and...

• Landline
• Poor customer service
• home phone service

We have paid 100% being $3,850 for a disgraceful website, full of problems that Kien Pham refuses to fix up. We've paid him so he doesn't want to know anymore. He dodges phonecalls and his staff have no idea what they are doing. Our website took 14 months and not worth 2 cents!! We are now beginning the process of taking him to court. At least 5 different people worked on it because the staff...

• different people
• Kien Pham
• disgraceful website

AT&T products are great BUT their customer service, promises and billing are truly one screwed up mess!!!! Since December, 2012, my issues with AT&T have been an ongoing MONTHLY battle. Actually, my issues with them go way beyond that date but the most recent 6 months have been a living monthly NIGHTMARE!!!!!! And today, was the worst!!!! My early cancellation suddenly went from...

• early cancellation

Dish advertised and promoted the Hopper and multiple features prompting me to switch from Directv. What a mistake! Dish could not make their own equipment work correctly, their technicians did not know what they were doing and one of them even got our Internet screwed up and disconnected our access. Dish did "allow" me to cancel and now keeps sending me erroneous bills for...

I just tried to watch the Braxton Family on demand. But after three years, they are no charging to watch this. Not to mention that in the last four months I have major issues that lasted at least one week, only for it to be determined it was equipment failure and they were not supposed to charge me the $40 fee for coming out and fixing their problem. But guess what. I got...

• major issues
• Comcast adds more fees - April 201
• Comcast shouldn t charge more for

this is one of the worst company in the Nation's Capitol Comcast is the highest bill in my apt. next to my food and car insurance. I've tried so many times to change my billing amount but, all I get is empty promises. I have no other choice because there they only provider in my complex Jetu Apt. if IT WASNT for my husband and child I work tell...

• Car insurance
• worst company
• worst good look

FCC has told me that carrier can not prevent a customer from porting theit number to another carrier even if the customer disputes charges on their account and owes a balance. Porting a number does not stop the collection process, however a company can not prevent number from being ported to another company just because the customer owes a balance. Consumers out there, be aware - if you happen...

• Telecommunications Agency
• cellular companies

this has happened too much! I get a call from prison, and after the operator talks for 3-4 minutes and says .."you may press any key to begin speaking.." I press any key, and the operator talks even more, ( I am saying "hello" at this point, but I am disconnected....(the operator says"the caller disconnected)!....I am immediately charged $9.99. !and for what!this has happened ...

• securus rips you off
• fefund due
• thief highway robbery