First, mediacom used subcontractors for installation and they did a horrible job. The installation was not done correctly and the installer told me " this is the best I can" the screen was green and I did not get most of the HD channels. The installer then wanted me to sign his form stating the job was done satisfactorily. I told him I would not and he stated that he would disconnect the cable. I...
I feel like im keeping my radio... and i should not have them to stop call and popping up when i told them that i had it...I feel like they didnt understand what i was talking about . They was disrespectful.they came to my house unanoss.... my son anwsered the door they said they was goin to call the police they looked in my house with me knowing ..They called when my sister passed away a month...
Please do something with these yall need swrv it is a very up to date music channel and i will buy that channel because i would like my back for palladia please and thank you :) please fix the channel fix the channel fix the channel fix the channels less please please please please please please please please please please...
After being a customer since year 2008, last year I realized that my monthly payments were way too high, and I decided to call them to see how to fix the problem. We came arrived to new deal, until now when I decided to stop my service because I am moving out of the state. They want to charge me with $80 , they said that the reason is because I have signed a new contract...
I called to change my billing/shipping info and was greeted by the rudest CSR I have ever spoken too! I manage a very and social media is the way to go when you want your complaint heard, and when there is a need to escalate a call to management or Supervisors we make sure there is ALWAYS one of us available. I was put on hold twice and both times...
I've been a customer for a little under a year. I called to cancel my services and much to my surprise like many other customers I was then informed that I had to pay to ship them their equipment back. I was charged $17 per box. Ofcourse I was beyond because the equipment was brought to me so why am I being charged to use your service. That's...
I signed up for and was promised 3 months of . The first month I was given a credit for it. Month 2 they charged me for it. I have spend hours and the phone being told it is Century Link and then Century Link told me it was Direct TV problem. I also was told how they work so well as partners, it is my problem I do not understand the bill, that...
I accepted an offer of $24.99/month for in Aug, 2012 and some upgrades including NHL channel which I asked and the sales representative told me would amount to about $55.00 a month. Through Sept, Oct, Nov and Dec, 2012 my bills were $94.00. I called to inquire why so much and the response was fee for this and fee for that. I told the customer service representative...
I called to order HBO because there was a particular series that I like to watch. I was told that the cost was 17.95 plus tax. I was also offered HBO & CINNAMAX at a 3 months trial for free. I had until July to cancel the programs. this was April 8. On May 23 I checked my bank statement and find my bill went from 59.00 to 107.00 I called really angry and was told that the charges were...
I rented the movie mama and everything was fine until I accidentally hit a button on my remote and thinking no big deal I can just get back to it, I go to try and find it but there's no option to go back to the movie there's no purchased items selection, there's no going to the channel and picking up where the movie left off in order to watch this movie I have to *** buy the movie again to watch...