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A bank is a type of financial institution that acts as a payment agent for customers. It borrows and lends money. In the United States banks are not allowed to own non-financial companies. Banks operate as payment agents since they conduct checking or current accounts for customers, paying cheques, and collecting cheques deposited. These financial structures offer almost all types of payment ... Show more
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Columbus, Georgia

I went to make a deposit into my account a few weeks ago and one of the ladies was attending a Spanish speaking customer. While I was waiting in line one of the tellers I think his name was Derel or Derek was making fun of the lady and the client and was mumbling something in the line of "burritos" and "tacos". I happen to be bilingual and I was not raised in this country, I find this very...
West Des Moines, Iowa

We applied to USAA for a home loan. They turned us over to Military Home Loans because the house we were buying was over 2 million and they did not finance such expensive houses. Our credit rating is sterling and our assests several million, have no debt at all. We filled out all the many papers, but gave up when at the last minute before closing in March they also wanted the 2013 tax return. We...
Anderson, South Carolina

I believe First Citizens Bank is operated by some fairly incompetent employees. I will start by saying getting the auto loan was fast and easy but that is the only part that was and it has quickly gone downhill from there. Recently we get a mailed notice on a personal account they withdrew our car loan payment that we normally do not pay our loan from. This overdrew that account and they were...
Anderson, South Carolina

You may get dripping sweetness from this person but we feel it is to hide the incompetency of this person. We opened a business account and one personal account and requested that we access them both online. The business account took 3 calls to Aimee McDermott to get set up correctly. The personal account was never completed for online access by Aimee McDermott. She set it up incorrectly the...
New York City, New York

I had just lost my job, and found some solace in knowing I had a $50 Perk Reward waiting to be cashed out. The day I tried to access my account to log in, the site was down. I thought it was probably just for routine maintenance, and didn't think much of it. I tried logging in again a few hours later and was greeted with a message saying PerkStreet was ceasing operations, and no further perk...
Anderson, South Carolina

First Citizens Bank in Anderson SC flatly refused to give our business a letter we needed (per white collar crimes unit) to file felony wire fraud charges against a vendor. The vendor was wired $3170 and did not adhere to their contract and refused to refund the money. After speaking with the Sherrifs office in Anderson County, I was instructed to get a letter from the bank stating I notified...
Anderson, South Carolina

First Citizen Bank in Anderson SC seemed like what we were looking for as a business bank and they claimed to understand personal service. That quickly turned sour when we had a vendor overcharge us for close to $900. We went to the branch and submitted the chargeback to Aimee McDermott and waited. After @ a week, she stated that due to the fact I had done business with this vendor in the past,...

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This is how brazen GE Capital Retail Bank/Pay Pal Smart Connect/Pay Pal has gotten. They have been allowed to lie, steal, defraud, commit fraud, steal money, hide money, etc., etc. They have The DFI, The CFPB, The OCC, and The Federal Trade Commission along with other government agencies, which have allowed them to achieve & to continue their Illegal practices that NO ONE IS SAFE NOT EVEN THE...
El Paso, Texas

I have been banking with USAA for a couple years now my husbands retired and every time we have large amounts deposit into our accounts from the v.a or income tax checks the put a cc hold on it and I call the bank to get information then they tell us nothing they just apologize and have no explanation for our holds,every time we call they give us misinformation,I am now frustrated and irritated...
Kenner, Louisiana

Complete your Review Step 1 Find a Bank or Business Step 2 Write a Review Step 3 Preview & Post Edit Your Name reviewed Chase Apr 12, 2014 2 out of 5 marks Disrespectiful I was in branch 000232 in Kenner La ,and was in disbelief at the branch manager's behavior. A customer was trying to pay her bills, and the branch manager Eric was mocking her, and walked to a chase representive and started...
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