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Tires Plus opinions - AUTO
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Mar 3, 2004 Tires Plus complaint |
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I like your analogy of the doctor, Jennifer. I did some exhaust work for a Doc once. The book said to charge 2 hours. I did the job in about 20 minutes, and fixed some other stuff for free. I knew he'd be a pain in the butt about the time. After another 20 minutes, I was bored and took the car off the rack. He was livid about having to pay for 2 hours, when the work took less than 45 minutes. I asked him how much he charges, and what that covers. He said $150, and 1 hour. I pointed out to him that for that same $150, I would sit in the waiting room for at least 30 minutes, and be seen by his PA, not him, and be done in another 5 minutes. He agreed.
I asked him the same question he asked me..."How do you justify that"? He had that deer in the headlights stare.
I told him I am a Professional. He claimed he was too. I had to remind him that he was still "Practicing".
He had no sense of humour.
The reality is, everyone should get better at their job as time goes by. Some people think the mechanic should earn less as they get better, and faster. If the mechanic can do the 1 hour job in 30 minutes, he should get paid 1/2 as much. Brilliant sidestep from logic.
I love doing exhaust work. Most mechanics hate it. I am thrilled by that fact. Exhaust is "D" tech work. I am an "A" tech. I muscle the stuff out and in, and know every trick there is to cutting the time required. A Mustang is worth 2 hours to replace the 2 mufflers. I can do both in less than 30 minutes, including the time it takes to put the car on the rack, off the rack, and cleaning up. Sweeeeet!
Yep. Only auto repair pricing is dictated by the liars and charlatans. Of course, as you and I have repeatedly pointed out, this is because the stupid among society want to hear the CHEAP price, and think it's legit. If every other shop says a job is worth $200, the shop that lies and says they will do it for $100 will get the customer. Naturally, the $100 price will never be adhered to, but when the customer is ONLY interested in CHEAP, they get what's coming to them.
Bring back the dinosaurs!
Robert - Jacksonville, Florida
U.S.A.
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