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ROSEDALE CHEVROLET review - Auto Dealer Repairs
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Dec 29, 2004 ROSEDALE CHEVROLET complaint |
REPEAT PROBLEMS WITH SERVICE WRITER/MANAGER/ROSEDALE CHEV =CANT FIND PROBLEM= HAVENT HEARD BACK FROM WARRANTY CO IN 3 DAYS... Within 1st 4mos 1998 Chevy S-10 Stepside(sportside)Needs:tune up&new brakes,tran service,oil chng,inside fan motor, tires, mount& balance, align,bth backrest handles broke off.pre-trip inspection =Did tranny service.~~
2mos later.got back from a trip to Montana did tranny again,just2keep mntc up...started shifting funny..SES light comes on.. codes1870@local station.. take2 dealer~~~"service writer"(S/R)sez Universal Warranty sez-known valve prob but wont fix now,no history(4recall I assume).
you have2pay$200 MINIMUM(ded=+shop charges)2get put back together. Later"S/R changes story to"they wanted you2do a tranny service,#4 plug was fouled/ changed"(I already did tranny twice,1within 20 days) furious..I paid, picked up my truck... within 1/2 a mile SES light back on.~~~~Chev closed.cllbck,make appt,get rentalcar.3days later=call from S/R sez problem not tranny its air conditnr CLUTCH REPAIRED-warranty auth/paid&pd rental,I pay deductable$200.Drive off.
Happy.finally.~~~~~1 mile away.SES light back on... rrrrr.cllbck.get appt,rental. 4days,still dont know..day 5=#4spark plug wire grounding on motor mount(funny, that's the wire next2A/C)I didnt auth.I'll have my station do/cheaper.U R sure that'll do it.light will go off?yes!had station do wire.~~~~~~~light still on.
cllbk.mk appt get rentl.I wont pay.this sldv been solvd by now.$600 in deducts paid and numerous rentals....find- solve- fix. ~~~~~~~ day2 took2hrs off work2show shop manager problems.I get there.SES light is off.mgr drives around w/me with diag computer plggd in.sez now evap prob.
wants2keep4 further diag.get call day5.=found o2 sensor wire melted,repaired.(never pre auth wme dont know how much it costs,never given option)your station that did plug wire mustve erased diagnostic memory(i saw diag mem on cmptr w/mgr!!.My station never touched diag.)S/R sez now wont code tranny.pickup your truk 4wknd see if ok,drop rental.Assume warranty covered.never saw a work order on pickup,&warranty shldve covered all then....S/R told rental car company to charge my card(deposit4rental)$176 for the car== never told me about it.==
MERRY CHRISTMAS!They kept my truck@least6 times@least4days each,&find PLUG &wire problems instead of the1870 computer code&Take4-5days2 find??&I have2pay the rental???I'm sure they probably just disabled the SES lamp,I'm just2fed up&disgusted with being jerked around TO FIND OUT YET.It still shifts rough,and at odd times.
Lori
SHOREVIEW, Minnesota
U.S.A.
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