Pissed Consumer - Really really dissappointing experience, Auto Insurance Complaint

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Really really dissappointing experience, Auto Insurance Complaint - Progressive Auto Insurance

Nov 8, 2002

Progressive complaint

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I have to start by saying that I had 2 points on my driving record. Simple violations such as not stopping long enough at a Stop sign and a car pool lane violation. I was with AAA at that time paying close to $3500 per year for two cars, so I decided to switch to progressive.

The reason is I got a quote for about $2500 from them. But, for some reason or the other the premium went up periodically over 6 months and I was paying close to $4K. When both of my points came off, I requested them to rewrite it, they refused to do it for another 5 months based on some wierd rules.

I finally had enough and came back to AAA who welcomed me back with open arms. Now, I pay close to 1900 with them. Now, progressive is still charging me some more money and a $50 cancellation fee.

I would never ever go to them for Auto insurance ever again. This is the worst money sink I have ever had. They would rather lose me as a client than to restrucure my deal when my points went off.

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