In 2009 my vehicle was involved in a flood. The insurance company and the dealership made an agreement that they would fix the vehicle as cheaply as possible. The water was inside my vehicle up to the point where the radio was in the vehicle. All the lights were on and I called geico to have my vehicle towed by of course the tow truck driver didn't show up. The only thing that was changed in the...

• disappointed customer

Was very satisfied and happy with the way I was treated when I purchased my Kia Sorento. I read a lot of great reviews here about the dealership and how they could help people such as myself who have trouble getting financed from most dealerships and do not have the money to go to a buy here pay here lot and buy a 5 thousand dollar car so I was recommended to go check out mark ward kia in...

• Mark Ward Kia

I was charged $366 for a rear drum brake job. I got shoes for $100 (cost is about $16). Drums for $166 (should have been $30 each)a hardware set for $24 (cost is about $3 a few springs and pins). They failed to put back the rubber grommets on back of wheel and did not even adjust the brakes. Unbelievable. I did get some free window washer fluid though and free air in the tires. Yipppeeeee! ...

I paid for a $7 carwash code, but couldn't use it that day. Since I live in the Seattle area I wanted to wait for a clear day to wash my car. When I pulled up for my carwash on 5/22 I realized my carwash expired on 5/6. I tried the carwash code anyways and it did not work. I went inside the gas station and kindly asked the clerk if I could obtain a new car wash...

• Car wash
• carwash
• expired

Nissan Finance Department has been very non-responsive and insulting during my payment and payoff experience. Their online service is cumbersome and confusing. I paid off my loan, and they have refused to acknowledge my payment for 15 days even though they have received my money out of my checking account. When I expressed my displeasure to the supervisor of their customer...

• Nissan Finance Department
• online recurring payment
• payoff experience

The bad experience is with Pittsburgh McKnight Road JD Byrider dealership. All I wanted is a frank, sincere way of getting a used car that will be of use to me so I can get back and forth to work. Saleswoman Lana was initially on the phone like very pleasant, a little too much pleasant, but me being a rational person I have sometimes doubts when something sounds too good to be true. So...

• JD Byrider
• saleswoman lana
• McKnight Road JD

Check it out at http://www.bbb.org Do not buy at carhop!!! My daughter went through them and is dearly paying for it. Though much troubles existed literally after pulling off the lot, the lastest involved the car engine exploding. The carhop financial services requested an auto service place that has kept their car over a month now, while she had to spend her money...

• auto service place
• auto repair workers

Well I got my answer from Nissan today. My Nissan Sentra car has 62,000 miles on it and the engine blew and Nissan say’s I am out of luck. I have purchased Nissans before but no longer will I after this. Yes my car is out of warranty by 2000 miles. Should my engine have blown (NO) this is a Nissan. They say built to last, makes you wonder. Oh make sure you have your cars...

• Nissan Sentra car
• great reputation
• service person

The car was delivered with certain promise of refund on corporate discount and extended warranty. The money was taken for extended warranty but warranty not provided. Also money is charged for accessories which was not included in my list of purchase. For last 7 months i have been following up. Their own account statement given by their accounts department with brouchre and price...

• best dealer award
• certain promise
• corporate discount

My daughter bought a 1998 Pontiac (115,000 miles)from the Car Hop in Duluth MN in an attempt to rebuild her credit. By the end of this loan she will have paid over $10,000! Anyway, now to the trouble she has had. The transmission went out after six months. They replaced it with a junk yard one on their so called "warranty". A week later the engine blew up....

• junk yard
• junk yard engine
• Duluth MN