PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Square and PayPal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Square
1.5
PayPal
1.9
Square
PayPal

Square and PayPal Overview

Total reviews 1613 9255
Company responses 0 0
Issues resolved 12 97

Square and PayPal Consumer Ratings

Rank
611 out of 3935 in Financial Services category
64 out of 253 in Cash Services category
Customer service
573 in category
64 in category
Reliability
503 in category
63 in category
Website
520 in category
69 in category
Product or Service Quality
514 in category
63 in category

Square and PayPal Rating Details

Customer service
1.3
(643 reviews)
1.6
(3130 reviews)
Reviewer's quote

This experience has left me livid with their deficient security measures, abysmal customer service, and negligent investigation. Consequently, I've made the decision to cease using Square for my business. If you ever find yourself in a similar predicament, don't hold out hope for restitution or...

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Its been a real challenge dealing with your customer service people. I thought it was a good, safe, honest company, very disappointed. The subject they used to contact me about a password issue I was having??? Was pissedcustomer...

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Reliability
1.4
(590 reviews)
1.7
(2768 reviews)
Reviewer's quote

...Poor customer service, reliability, communication and policies..

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... have to get a play safe card now but but anyways they locked my account because I gamble a lot and make a lot of money and it's downloaded and they say I'm a reliability they're afraid they're going to get whatever in trouble and they didn't need that on there under whatever okay you see where the money is coming ...

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Website
1.7
(581 reviews)
1.9
(2685 reviews)
Reviewer's quote

I have gone on the website to try and figure this out. Of course the instructions don't match what is on the screen. Have spent over $80 in fees for this...

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Whenever I use paypal to purchase at a merchants website they ship to an address that I no longer have listed in my paypal account. Not cool..

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Product or Service Quality
1.5
(542 reviews)
1.8
(2684 reviews)
Reviewer's quote

...They ask for personal information and their customer service is abhorrent..

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...said the general on the phone said it would be taken care of, then I received another package which I returned without opening so I have never received any product from this company. They keep telling me to go to PayPal to settle up. PayPal keeps selling settle up with the...

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Square and PayPal Pros and Cons

Pros
  • Convenience
  • Impossible to talk to a person
  • Fast deposits
  • No pros
  • Easy to use
  • No pros for now
Cons
  • Poor customer service
  • No customer service response
  • Lack of customer support
  • Customer service
  • Unable to reach a human
  • Fraudulent activity

Square and PayPal Most Positive Reviews

Top rated reviews
5

I have a new number and I cant get verification code to order a new card. I need this card I do a lot of card...

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5

Also received an email bout locking my account for fraudulent activity
Dont have anything else to say

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5

I need to speak to customer service I didnt receive the full amount that I charge. Please call me at 917656****

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5

A friend sent me $ &;;;;;;; I did not receive it.
I 1st emailed paypal & I waited several day...

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Square and PayPal Most Critical Reviews

Lowest rated reviews
1

I set up a business account with square sent in all documentation that I was a real business was approved ran 2 cards t...

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1

WARNING Paypal supports money transfer fraud. Accidently sent the wrong refund amount to a Paypal buyer. Seconds after t...

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1

My Square app isnt working. Theres no way to speak directly with a person. It says they will send you a code to your...

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1

I want to talk customer exicutive and tell them about my problem, But they didn't transfer my call

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Square and PayPal Latest Reviews

Recent published reviews
No votes

Hello, I would like to know when am I getting my full amount? Its been more than 48 hours.
And I still see nothing in my...

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1

I bought a gift card from you guys, a couple years ago by accident, from Honey Corp. Now after I finally needed to buy...

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No votes

I was advised by the FTC to call the company behind cash app ( square) but it's really hard to get someone on the...

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No votes

Scammer trying to process $799.99 payments thru PayPal account so I closed it to stop it . Today I received message...

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