PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Party City and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Party City
Walmart

Party City and Walmart Overview

Total reviews 781 15012
Company responses 0 1
Issues resolved 9 169

Party City and Walmart Consumer Ratings

Rank
10 out of 136 in Party Supplies category
105 out of 536 in Supermarkets and Malls category
Customer service
11 in category
115 in category
Product or Service Quality
12 in category
109 in category
Website
10 in category
101 in category
Price Affordability
12 in category
83 in category

Party City and Walmart Rating Details

Customer service
1.3
(350 reviews)
1.7
(5359 reviews)
Reviewer's quote

I feel the customer service at this location(Culebra/1604 San Antonio TX)was very poorly handled in front of many customers that day, some who turned and walked out as well. Customers should be told prior to paying for a service what the store will not stand behind, and give us the option to decide...

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...I called Customer Service and after speaking with a very rude rep was told she would not replace. Would refund in about 10 days and I would have to order again. Asked to speak to supervisor and after holding for 20 minutes I gave up..

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Product or Service Quality
1.9
(277 reviews)
2.2
(4427 reviews)
Reviewer's quote

...Never again would I use their service l. The delivery person told me its not her problem..

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Over the past several months the service has become nothing but a nuisance. Delivery drivers going to the wrong house me having to stand outside with a flashlight waving them down in the middle of the night and now this has been the third time not first not second but third time I've had a Walmart...

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Website
2.2
(277 reviews)
2.4
(4638 reviews)
Reviewer's quote

I showed him the website stating they had it in stock. He claimed to call his manager in the headset and proceeded to state they didnt carry the item. I asked if this was the case, why was it allowing me to order online for store pick up in 2 hours?? He stated that the website was not up to date...

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I went on the website to get 2 iPads on sale from Wireless Source through Walmart. I tried to get a refund after they sent my package to my old address. I tried personally to reroute it to my new address, before it was sent out, the website would not let me do it...

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Price Affordability
2.3
(275 reviews)
2.9
(4251 reviews)
Reviewer's quote

While waiting in line to pay the employee at the register needed a price check, to where the gentleman making a balloon bouquet walked over and helped his fellow worker. While he was assisting her, over the very loud walkie talkies the manager asked the male employee if he finished an order to be...

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I have a defective product, and Walmart agreed to the return of the product, but not the price match for the product price has increased enormously..

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Party City and Walmart Pros and Cons

Pros
  • Products
  • Wide range of products and the prices
  • Ease of location
  • Prices
  • Convenient
  • Good prices
Cons
  • Poor customer service
  • Employee attitude
  • Poor service
  • Customer service
  • Service
  • Management

Party City and Walmart Most Positive Reviews

Top rated reviews
5

I didnt receive my package yesterday so I call my rental office but they could not find my package.

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5

Had item stolen from porch, Walmart happily refunded my money. 5 stars all the way through. Excellent customer service,...

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5

Good afternoon, I made an order yesterday night around 10PM, i try paying with PAYPAL but i see it didn't went through s...

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5

I had canceled my order and it took a while to get my money back to the card I had payed with, but, I called and this...

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Party City and Walmart Most Critical Reviews

Lowest rated reviews
1

I have purchased many things over the years at party city and have always provided them with my same phone number. I...

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1

Walmart insisted that the help I needed was online at walmart.com but after hours of deliberation. No one had a solid...

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1

Tried shopping in the store and the music was loud and obnoxious, when asked if they could turn the music down while I...

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1

Need an urgent update on my order 134487
Kindly contact me back as I'm not able to contact Walmart My number is 871733***...

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Party City and Walmart Latest Reviews

Recent published reviews
1

I placed an order online to decide I didnt want it so I returned it. Im going on almost 3 weeks now waiting for my...

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No votes

8 out of 10 times I place an order with Walmart, my whole order pr parts are not delivered. Either it goes to the wrong...

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1

We called our party city to see if they could fill up balloons we purchased for grandsons birthday party and we were...

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No votes

I think you're very unreasonable I have an immaculate my wife and I Lynn MaGill m a g i l l my name is celestino Magill...

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