PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Omnipod and Medtronic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Omnipod
2.5
Medtronic
1.8
Omnipod
Medtronic

Omnipod and Medtronic Overview

Total reviews 270 425
Company responses 0 0
Issues resolved 3 9

Omnipod and Medtronic Consumer Ratings

Rank
81 out of 965 in Medical Supplies and Equipment category
170 out of 965 in Medical Supplies and Equipment category
Customer service
62 in category
131 in category
Product or Service Quality
81 in category
173 in category
Diversity of Products or Services
103 in category
186 in category
Price Affordability
142 in category
230 in category

Omnipod and Medtronic Rating Details

Customer service
2.4
(120 reviews)
1.6
(228 reviews)
Reviewer's quote

Can we get customer service agents who know and understand ACTUAL English? If we are calling the customer service number for the US, why are we getting foreigners from and in another country answering, who can't understand and speak English properly? Or don't fully understand your replacement...

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...I don't even want to give Medtronics 1 star for customer service. As far as the meter functionality, I'm fortunate to have 35 years experience in IT controls and 42 years in Type 1 diabetes management. Run away!!!..

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Product or Service Quality
2.5
(102 reviews)
1.7
(215 reviews)
Reviewer's quote

...? I just wasted 41 minutes and not one person there was able to answer the simplest question or assist me and get me one step closer to using this over priced product. I will take all of this to my next appointment December 20th and try to get it to work. You guys are terrible and should be ashamed of yourself for ...

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I had GREAT customer service, even when I travelled out of the country. Now, omg, they are impossible! If you are lucky to get someone on the phone after waiting on hold FOREVER, you will speak to someone in a foreign country, who is very difficult to speak with/understand, and they know nothing...

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Diversity of Products or Services
2.6
(94 reviews)
2
(181 reviews)
Reviewer's quote

This device has made my relationship with diabetes a huge burden, and I really hope you all will chose any product but this one!!! Diabetes products are usually very nice. I love my Dexcom G6, and other devices, but the omnipod 5 should be outlawed. Diabetes is only hard to take care of if you...

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...24yrs I've used their products. Today, I received a bill for the patient portion of the order. Deadline for pay is February 3 2022, or i will be reported to a collections agency...

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Price Affordability
2.2
(94 reviews)
1.6
(191 reviews)
Reviewer's quote

Rep was knowledgeable professional and understanding and of course very friendly she is an asset to your company there should be more reps like her

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...Medtronic accessed my PHI including my full insurance information and attempted to bill me at list price without including my insurance company. I caught them. I cannot bear to be their customer any longer...

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Omnipod and Medtronic Pros and Cons

Pros
  • Tubeless
  • No tubing
  • Being tubeless
  • Product
  • Insulin pump when it works
  • Pump itself is of decent quality
Cons
  • Pod failures
  • Alarms that cannot be silenced
  • Poor quality of the poods and the poor customer service
  • Customer service
  • Customer service attitude
  • Process after sales

Omnipod and Medtronic Most Positive Reviews

Top rated reviews
5

My second Omni pod and needed to match paper work with the old and new

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5

Troubleshooted transmitter since it was not receiving blood sugars

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5

Rep was knowledgeable professional and understanding and of course very friendly she is an asset to your company there...

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5

I have had my pump for 2 weeks. Just love it. I had an issue and I called the hotline and spoke with Daniel. He stayed...

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Omnipod and Medtronic Most Critical Reviews

Lowest rated reviews
1

I went to my doctor In endocrinology she has been doing this for 40 years and I use a different monitoring system that...

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1

THE MEDTRONICS IMPLANT HAS CAUSED ME CONTINUES PAIN AND BURNING IN IMPLANT AREA, SINCE LAST OCTOBER 2016 Has anyone in...

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1

This pump is tearing my skin up and failing constantly. Pictures are of the areas I have placed the pump.

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1

Mwdtronic is absolutely terrible about their supply orders. I run out of supplies EVERY single time that I have to...

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Omnipod and Medtronic Latest Reviews

Recent published reviews
1.2

I had to order a replacement controller (bc I left mine at the office and couldnt find it). I ordered a new one and the...

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No votes

This app is never consistent. Always a problem with internet connection, updating device and reconnecting to pump....

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2.7

Can we get customer service agents who know and understand ACTUAL English?
If we are calling the customer service number...

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No votes

Are you and Elon B. And Earl M company related?. Why ?Brain interface computer.Is that mad scientist. Birds that flock...

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