PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeromes Furniture and Living Spaces as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeromes Furniture
Living Spaces

Jeromes Furniture and Living Spaces Overview

Total reviews 275 684
Company responses 0 0
Issues resolved 6 7

Jeromes Furniture and Living Spaces Consumer Ratings

Rank
456 out of 2284 in Furniture and Decor category
519 out of 2284 in Furniture and Decor category
Customer service
404 in category
496 in category
Reliability
426 in category
456 in category
Product or Service Quality
492 in category
469 in category
Delivery Service
402 in category
401 in category

Jeromes Furniture and Living Spaces Rating Details

Customer service
1.4
(147 reviews)
1.2
(361 reviews)
Reviewer's quote

...So overall Jeromes gets an F for qualify, customer service, and overall. Save yourself time and money and go somewhere else..

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17- I immediately called the Living Spaces Customer Service, exchanged emails and photographs. But the CS Rep had could not locate the order in the Living Spaces system to order a replacement! The below email and photographs were sent to confirm delivery and show the poor quality stitching. 18-...

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Reliability
1.3
(134 reviews)
1.2
(310 reviews)
Reviewer's quote

I wish I could upload a photo on Yelp of my recliner sofa from Jerome's. Yes, I also have the extended warranty, but 'Gabby' from their store said it was 'Normal wear & tear' On my Gray leather sofa, 'Mustang collection' the gray 'Leather' started wearing off at about 1 1/2 years, turning WHITE??...

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DO NOT trust these people to fulfill the warranty on your items. They are in the selling business not fixing. Even with an extended warranty... a 5 YEAR warranty that they urged.. when you fill out your claim (within the 5 years mind you) BUT you choose a time longer than 30 days to REPORT it from...

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Product or Service Quality
1.4
(130 reviews)
1.4
(315 reviews)
Reviewer's quote

Horrible customer service. We bought an expensive recliner that stopped working a couple of months after the 1 yr warranty. Jerome's would not offer any service, even if after I said I would pay for it...

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...When I tried to contact them I got a call service center. When someone from the store finally contacted me I was told the check would be stopped and the order cancelled. 6 days later living spaces put the check through again...

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Delivery Service
2
(129 reviews)
2
(282 reviews)
Reviewer's quote

Jadda, Jadda, Jadda, long story short, we took pictures, the owner of the delivery service who contracts with Jerome's for delivery came out and assured us they would take care of it. They had to have by law, a million dollars of coverage to even be in business in case something like this ever...

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...Buyer BEWARE the delivery service is THIRD PARTY. THEY ARE NOT EMPLOYEES OF living spaces. In essence you are trusting these strangers to come into your home...

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Jeromes Furniture and Living Spaces Pros and Cons

Pros
  • Sales guy was very nice
  • Sells rep who sold me the piece
  • Salesperson was helpful - he wanted our money
  • Showroom
  • Salesperson
  • Large selection
Cons
  • Customer service
  • Uncaring attitudes
  • I will never do business with them
  • Customer service
  • Unprofessional customer service
  • Dont take care of their customer

Jeromes Furniture and Living Spaces Most Positive Reviews

Top rated reviews
5

My wife had fallen in the garage. After the 2nd night it was off to the hospital in the ambulance. To make a terrible...

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5

On 8 May 2018 I arrived at Living Spaces at 6600 W Latham St Phoenix Arizona and was professionally treated in the...

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4.9

My experience with Progressive has been wonderful. I applied online and was approved within seconds. I went to Jerome's...

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5

We had a very positive experience with Living Spaces in Vista, CA. We ordered our sofa in our preferred color - teal -...

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Jeromes Furniture and Living Spaces Most Critical Reviews

Lowest rated reviews
1

I have not heard back since July 10. I am trying to get access to a full credit which the warranty department said was d...

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1

We recently purchased two expensive Soju side chairs. We love the chairs, but need extra cushions. The cushions are...

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1

I wish I could upload a photo on Yelp of my recliner sofa from Jerome's. Yes, I also have the extended warranty, but 'Ga...

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1

This is the worst experience I have ever had with furniture company and business in my life. First off, the wrong slats...

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Jeromes Furniture and Living Spaces Latest Reviews

Recent published reviews
No votes

I will never buy anything with Jerome's again. I buy extend warranty. They not cover anything...very disappointed. My...

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1

DO NOT trust these people to fulfill the warranty on your items. They are in the selling business not fixing. Even with...

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3.1

I need you help immediately, we have had a horrific experience and need help with our order. This has been a horrible...

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No votes

I ordered a BOLZANO COFFEE RECLINING SOFA on November 25th still it is not delivered after 2 Months they cancelled the...

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