PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
2.6
Netflix
2.5
Hulu
Netflix

Hulu and Netflix Overview

Total reviews 14752 8662
Company responses 0 0
Issues resolved 181 143

Hulu and Netflix Consumer Ratings

Rank
154 out of 3632 in Media category
167 out of 3632 in Media category
Customer service
128 in category
137 in category
Product or Service Quality
160 in category
150 in category
Price Affordability
153 in category
178 in category
Website
172 in category
162 in category

Hulu and Netflix Rating Details

Customer service
2.4
(5939 reviews)
2.3
(2894 reviews)
Reviewer's quote

...Made the call and the customer service rep was very helpful and got us back online within a few minutes. Thank you!!!..

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...And it's hard to get in touch with customer service because all the numbers is either not in service, no longer in service, or I get hung up on. Then when I call back I can't get anyone. Never experienced anything like this before...

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Product or Service Quality
2.5
(5369 reviews)
2.5
(2536 reviews)
Reviewer's quote

...Having this service is NOT essential to a normal functioning life. And these people seem to have forgotten why they lost my money the last time. ..

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Keep giving me the run arounds,go online to reach the service we want to sort out our problem but we can't because the company is overseas in America with international numbers,i have no idea if we got one in New Zealand all that I want back is the money you have taken out of my account for a...

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Price Affordability
2.7
(5314 reviews)
2.6
(2613 reviews)
Reviewer's quote

...There is not a yearly discounted option with price $17. 99 a month, I really think they need a discount option for that product. The customer service rep was excellent and did my refund while I was on the phone with her, and it posted two days later...

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...In three years you have doubled your price. Theyve gone up from $12. 95 to $22...

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Website
2.4
(5301 reviews)
2.5
(2615 reviews)
Reviewer's quote

Worst streaming service to manuver website. You follow instructions and it does not work. Would never recommend Hulu, service sucks!!!..

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...Using the website to cancel was impossible so I had to search on Google for the phone number. Representative was very helpful and polite. Phone number needs to posted on website and website needs to be easier to use...

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Hulu and Netflix Pros and Cons

Pros
  • Good shows
  • No pros
  • Shows
  • Good movies
  • Movies and series
  • Good shows
Cons
  • None at this time
  • Bad customer service
  • Poor customer service
  • Customer service
  • None i can think of
  • Too expensive

Hulu and Netflix Most Positive Reviews

Top rated reviews
5

I could not log in didnt remember my email address that was used nor my password the guy on phone was very patience and...

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5

This isn’t a big problem but I just want to know why Netflix took off One Tree Hill, I really enjoyed that show and...

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5

I had an emergency that cause me not to pay my bill. I had to change my payment method I didn't know how to reach a...

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5

It's very suspect that this company went down so fast. I'm willing to bet that fir some reason they are doing this to...

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Hulu and Netflix Most Critical Reviews

Lowest rated reviews
1

I pay, and I want to watch my show the same day. Sick of paying high price and have minimal TV and the shows buffer all...

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1

Cant believe I cant use my own Netflix because wifi says Im not on my wifi. This is ridiculous and honestly upsetting

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1

Has not worked correctly in a month when I start watching something it goes back to the home screen on my fire stick...

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1

It sucks, it sucks , it sucks, it sucks, it sucks, it sucks, it sucks,it sucks, it sucks,it sucks, it sucks , it sucks,

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Hulu and Netflix Latest Reviews

Recent published reviews
No votes

I was supposed to be charged 6 dollars for the last week of the month when I signed up. I was charged that and the very...

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No votes

I cancel nexflex 6 months ago and you are still taking it out of my account I need these payments to be refunded back...

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No votes

I put on all required information. Unfortunately Hulu doesn't accept my zip code. The customer service says for us to...

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No votes

My Netflix is not working it's just buffering I just paid the bill March the 10th what is the problem my name is...

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