PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harris Teeter and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harris Teeter
Kroger

Harris Teeter and Kroger Overview

Total reviews 302 1637
Company responses 0 0
Issues resolved 2 6

Harris Teeter and Kroger Consumer Ratings

Rank
96 out of 572 in Food Stores category
67 out of 536 in Supermarkets and Malls category
Customer service
66 in category
83 in category
Diversity of Products or Services
118 in category
85 in category
Location
79 in category
62 in category
Discounts and Special Offers
75 in category
63 in category

Harris Teeter and Kroger Rating Details

Customer service
2
(124 reviews)
2
(668 reviews)
Reviewer's quote

...I hope this results in an awareness of implicit bias, and reinforcement of customer service to everyone, regardless of race and skin color. Everybody, that does not look like your trustworthy idea customer, is not visiting your store to steal. An apology and/or gift card does not cause change...

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...of that had to be manually adjusted and or credited back because the electronic coupon is a joke not just this time but every single time then when I called customer service, she dropped my call and on top of that nobody can get my Kroger plus card to work with an actual physical card, I have to use it on my...

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Diversity of Products or Services
2.6
(112 reviews)
2.8
(561 reviews)
Reviewer's quote

Quality of products--food tasted bad. Bread was gummy fruit seemed to have a preservative on it, left a bad aftertaste..

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hi my biggest complaint is the prices placed by the products do not match what the register rings up when i check out. they always ring up higher. i know there is not enough help and clerks in the store...

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Location
3.2
(106 reviews)
3.3
(546 reviews)
Reviewer's quote

COROLLA location at 10:30 Friday morning, Dec 22. 2023 the seafood counter is TOTALLY empty, the majority of shelves at the meat counter were empty or very sparsely stocked, one pack of 93/7 ground beef, one pack of pork chops, a few steaks ( turning brown), very few packs of chicken...

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...It's in a convenient location though and they're the only ones who will deliver to my house. Also the meat was almost expired or expired and brown not fresh that I received. It looked bad...

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Discounts and Special Offers
2.5
(105 reviews)
2.8
(557 reviews)
Reviewer's quote

...Self service check out had over 20 people in line and only one other check out open Very long wait nice employees very poor management If itโ€™s not onvic special you are paying twice the price of food lion or Walmart for the EXACT same item Over half the time I go there is a fifty percent chance of error on...

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...but how many other people got screwed? This happens all the time, to the point I just phone-photo discounts as I go through the store. As I told them..

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Harris Teeter and Kroger Pros and Cons

Pros
  • Nice employees
  • Some employees are nice
  • Quality of fruit and vegetables
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Extremely poor customer experience
  • Poor customer experience
  • Management team
  • Customer service
  • Poor service
  • Management

Harris Teeter and Kroger Most Positive Reviews

Top rated reviews
5

My daughter shop Harris Teeter Warwick Blvd Biden Blvd all of the time .Spend lots of money buying their high price stuf...

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5

I have been shopping the Kroger store in LaGrange, KY. for over ten years. Today I bought a head of lettuce and when I g...

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5

Adding a purchase I did not use my card for. Was able to get all of my points added for the fuel points

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5

Today my boyfriend and I were denied to purchase alcohol by the lady working at the u-scan. My boyfriend has an out of...

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Harris Teeter and Kroger Most Critical Reviews

Lowest rated reviews
1

My husband purchases a two bud vases rose bouquets for me and our daughter today in Tyson Corner HT store! One with one...

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1

April 11 I went to get gas to leave town to have my hair done very blonde by my stylist of 25 years in Little...

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1

My Husband and I went to Harris teeter on Strickland road today. The cashiers are always friendly. But the young lady...

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1

I need a corporate manager to call me . 214730****

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Harris Teeter and Kroger Latest Reviews

Recent published reviews
1

after 15 years of gas and shopping at Harris Teeter, they decided to "have an option" to immediately charge the same...

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3

The bakery dept at the Rochester Kroger (Livernois and Walton) seems to think that adding candy sprinkles and white...

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2.8

COROLLA location at 10:30 Friday morning, Dec 22. 2023 the seafood counter is TOTALLY empty, the majority of shelves at...

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No votes

Whatever happened on the most recent Frys App update, Im now unable to download it. I have a Canadian phone number and...

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