Etsy vs eBay
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and eBay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Etsy and eBay Overview
Total reviews | 13439 | 46069 |
Company responses | 0 | 0 |
Issues resolved | 193 | 535 |
Etsy and eBay Consumer Ratings
Etsy and eBay Rating Details
Etsy and eBay Pros and Cons
- No pros
- Nice products
- I feel taken advantage of
- No pros
- Good prices
- Convenient
- Customer service
- No customer service
- Poor customer service
- Customer service
- Yes
- No customer service
Etsy and eBay Most Positive Reviews
I order coin purses (9). On all of the it says sold out. I tried to leave them a message and I couldn't send to them....
Missing item bogus tracking number given resolved thanks {{Radacted}}
The Indian custom wanted clarity which was promptly submitted by shipper and shipment released,very good service
I'm trying to set up an account for the card. Y'all emailed me a card for eBay like a visa but the thing is I forgot my...
Etsy and eBay Most Critical Reviews
I cannot find my store, even when I search for it by name. The name is hammocksBydesign. It disappeared once before and...
I was sent a link with a label and URL code that did not work. AFTER MANY ATTEMPTS ON DIFFERENT DEVICES I WAS FORCED TO...
DoI kept calling they wanted to access to phone fishy they can't find muy order # i gave them the number they couldn't...
But an eBay card in an hour later it was useless.
eBay customer service sucks cannot get anybody to talk to the tax peopl...
Etsy and eBay Latest Reviews
I never received my product or got a refund. I need to know whats going on with my order? I try to track it and it just...
When people contact you for help. You can not get a real person and that is a serious problem. I'm lucky I just said...
I check my email and, it said my package was delivered, How? When? Those items were a birthday gift and now I dont know...
Need my item
I order it and came out my bank account. I need the item or a refund. I need a call to handeling the matter....
eBay is much better
Esty's customer service is a 10 out of 10 anytime I had an issue it got solved right away.
Product or Service Quality
Both have great products
I have something else to compare
I don't shop much from Ebay due to many of retailers that I try to purchase from don't ship to the US Virgin Islands but they will ship to Puerto.
Never had a problem with Ebay
Product or Service Quality
Product on ETSY wasn’t accurate when ordering
I have something else to compare
eBay has always helped I’m with returns, 1st and last purchase on ETSY was terrible
Etsy customer service is impossible to contact.
Ebay customer service can be contacted although it's not easy to find the phone number. They an be helpful, but I'm not sure though that they fully understand the complexities of Ebay.
Product or Service Quality
Etsy's automated help when making a complaint against a seller is good.
Product choice and quality is generally good but expensive and no auctions.
Ebay's auctions are a very good way to sell stuff especially during their 80% reduction in fees periods every other weekend.
Their Global Shipping Program is a rip off for small sales, good only for valuable items. Product quality on Ebay varies from cheap poor quality made in China items, to good quality items at reduced prices.
How would you compare Etsy vs eBay?
Very bad and not reply
Product or Service Quality
Not good
I have something else to compare
I ordered picture from Etsy 4 weeks ago I’m still not rave
You both make it hard to talk to a person
Product or Service Quality
Haven’t received my packages since October
I have something else to compare
I don’t use eBay anymore if and when I receive my orders I will be done with esty
I haven’t had issues with eBay where I order something and the product isn’t available or the company is no longer in service like Etsy so yes I would say eBay has better customer service than Etsy
Product or Service Quality
Most things I have purchased were good quality