Grubhub vs DoorDash
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Grubhub and DoorDash as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Grubhub and DoorDash Overview
Total reviews | 4309 | 26654 |
Company responses | 0 | 0 |
Issues resolved | 41 | 131 |
Grubhub and DoorDash Consumer Ratings
Grubhub and DoorDash Rating Details
Grubhub and DoorDash Pros and Cons
- Ease of website use
- Idea of the service
- Totally dissatisfied
- Convenience
- Convenient
- Delivery
- Poor customer service
- Very poor customer service
- Lack of correcting issues
- Customer service
- Cold food
- Missing items
Grubhub and DoorDash Most Positive Reviews
Letโs see Iโm a driver for grubhub. We are getting sick of this little 0-2 tip crap. Itโs like people never heard of...
The service was very helpful. She walked me through every step and made sure everything was in order. And my account...
I like the app, and what it brings, but I do not agree with the ownership of this company and their comments. I will be...
I ordered a funnel cake it never came and I want my money Im pissed can I get my refund please please contact me...
Grubhub and DoorDash Most Critical Reviews
Have not heard from Grubhub. I have contacted them over and over and NOTHING seems to happen. Been trying to reach any...
We bought a laptop through Best Buy, and they apparently decided to use DoorDash to deliver the package (we did not...
I ordered my food at 11.29am and never received my order as of 3pm. I NEVER RECEIVED IT AT ALL, don't use grub hub
The guy hung up and i received a automated voice asking me to take a survey.
Grubhub and DoorDash Latest Reviews
good day ! i just want to know the documents and what proof would be needed to sign up for company accounts ? and how...
It should not be easy for someone else to order food and charge it to my account.This happened to me.It is illegal,...
The service is nic .I love it because there talking friendly.And love to work with GrubHub because you feel good.
I have a recycled number, I would like to make an account to become a dasher, but my number is already signed up with a...
GrubHub is better.
Product or Service Quality
GH Much better; products were properly packaged.
I have something else to compare
GrubHub resolved an issue; Doordash was unable to be approached, therefore issue never resolved. GH took responsibility for and resolved an issue quickly.
Grubhub worst...doordash has there issues and not much better.
Product or Service Quality
Grubhub still the absolutely worst in service.
I have something else to compare
Postmates is also not much better.
Both services offered me discounts when I complained about the food delivery.
Product or Service Quality
My food was not received from Grubhub after two hours.
When I contacted customer service, they even stated that "they were unable to contact the driver".
I immediately placed an order with Doordash, and the order was received at the exact time on my status.
I have something else to compare
I am not aware of any other food delivery service.
Grubhub has better service
Product or Service Quality
Grubhub is actually able to deliver your food and if they aren't they do not lie about it like DoorDash and just take your money while you sit there waiting for food that will never come because DoorDash is greedy and won't admit they have no dashers in your area.
How would you compare Grubhub vs DoorDash?
Grubhub hands down wins
Product or Service Quality
Service of DoorDash unacceptable
Grubhub doesnโt understand the word customer service. Blames the customer for their mistakes.
Doordash way better.
Product or Service Quality
DoorDash delivers my food. Grubhub have drivers constantly doesnโt show up.
I have something else to compare
When I call DoorDash I get to talk to a real person and they take care of my issues.
Grubhub doesnโt give the time of day to their customers. Canโt even reach them and they cut you off if you chat with them.
Poor
Product or Service Quality
Ok
I have something else to compare
Corporate responsibility and executives