PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Anytime Fitness and Planet Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Anytime Fitness
Planet Fitness

Anytime Fitness and Planet Fitness Overview

Total reviews 1658 6147
Company responses 2 0
Issues resolved 13 34

Anytime Fitness and Planet Fitness Consumer Ratings

Rank
70 out of 332 in Fitness Centers category
30 out of 332 in Fitness Centers category
Customer service
69 in category
44 in category
Diversity of Products or Services
71 in category
35 in category
Product or Service Quality
60 in category
32 in category
Location
59 in category
54 in category

Anytime Fitness and Planet Fitness Rating Details

Customer service
1.4
(614 reviews)
1.6
(2537 reviews)
Reviewer's quote

...Your customer service is really baaaadddd..

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...My rating will remain until I speak with someone! That is good customer service..

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Diversity of Products or Services
2.1
(554 reviews)
2.5
(2178 reviews)
Reviewer's quote

...to charge me from April 2022 - July 2022 despite the fact I changed debit cards, so they somehow got my information illegally and were still charging me for services not received. The staff there are rude and pushy and refused not only me and another member cancelation. They flat out refuse to do their job and...

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The Planet Fitness location in Stuart FL, has gone more than 90 plus days failing to correct and fix numerous amenity services. You have 22 TVs and only 6 work on complete opposite ends of the facility. The audio does not work...

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Product or Service Quality
1.9
(541 reviews)
2.2
(2241 reviews)
Reviewer's quote

...has one tanning bed and it is literally the motivation that I use to get out of my house go work out and then reward myself with tanning I pay extra for the service and the bed will break down and nobody cares to fix it. When you mention that you're paying extra for the service they say that they will get right...

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...The customer Service is beyond unprofessional, The general manager that was on duty is very unscrupulous..

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Location
2.8
(531 reviews)
2.9
(2244 reviews)
Reviewer's quote

...They practice unlawful business at this location. It's a well known fact the peptide skeleton pays Brent in peptides to utilize the office space. He goes into her office without her there with his backpack to collect his payment...

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Merced ca location , broken weight machines for over two months, broken vip room no tanning no massage no infa. Would like to know if these will be fixed anytime soon..

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Anytime Fitness and Planet Fitness Pros and Cons

Pros
  • Convience of location
  • Hours
  • Access to all facilities 24 7
  • Location
  • Cheap
  • Price
Cons
  • Poor customer service
  • Not being able to cancel
  • No help on the phone
  • Customer service
  • Feeling like i got totally ripped off
  • Billing practices

Anytime Fitness and Planet Fitness Most Positive Reviews

Top rated reviews
5

Be careful also of libel, slander and tort in trying to ruin a person's reputation. Personal are CONTRACTS! Honor them a...

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5

I personally believe that YOUR privacy is up to YOU, not everyone goes into the PRIVATE Changing Rooms available to...

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5

i quit. my memebership she was too exprnsive . love the ball though I got s trig forom the man. but she's not worthy it...

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5

I have been a member for about two yrs. the staff in the Slidell La.could not be more professional or helpfull.Paul and...

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Anytime Fitness and Planet Fitness Most Critical Reviews

Lowest rated reviews
1

So I go in with the 1$ signup and this fat lady there attends me around her teens
Looked cute but dont be fooled cuz thi...

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1

I made an agreement to pay $10 every month and theyre charging me $25 every month Im trying to get this problem solved...

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1

THE WORSE ANYTIME ON EARTH
OWNER DO NOT CARE I TRULY BELIEVE THIS IS A LAUNDRY MONEY BUSINESS. THE GYM IS FALLING A PART...

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1

2 days now the gym is not open I walked there early in the morning to avoid weirdos and 2 days now not open

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Anytime Fitness and Planet Fitness Latest Reviews

Recent published reviews
1

No one's ever at the gym physically. You can't get through on the phone. I can't find my member number. You can't get...

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1

Pulled my membership and will never come back. Nor will my family. You protect a male over that of my little girls. I'm...

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1

I stoped my membership of Anytime Fitness in November 2023. after I notified them 20 days before leaving and not 30...

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No votes

Toilet paper dispenser doesn't work right.. had to leave facility, cancel my workout and go home to clean myself..

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