PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alattehotte and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alattehotte
Best Buy

Alattehotte and Best Buy Overview

Total reviews 40 4713
Company responses 0 0
Issues resolved 1 43

Alattehotte and Best Buy Consumer Ratings

Rank
819 out of 2914 in Appliances and Electronics category
545 out of 2914 in Appliances and Electronics category
Customer service
609 in category
543 in category
Exchange, Refund and Cancellation Policy
514 in category
432 in category
Diversity of Products or Services
663 in category
412 in category
Website
547 in category
420 in category

Alattehotte and Best Buy Rating Details

Customer service
1.3
(20 reviews)
1.4
(1553 reviews)
Reviewer's quote

...i've found here and on yelp: speedy diagnosis, promises that his staff is very familiar with this machine, "great deal" on repair to get 10 more years of service, delayed repairs b/c of holidays, warehouse people on vacation, short-handed staffing, waiting on hard to find...

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...On September 25 2023, I contacted and spoke with Customer Service representative Shawanda. I advised of running non stop and cold air blowing from the bottom front and back . She said the options were return or repair...

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Exchange, Refund and Cancellation Policy
1.4
(16 reviews)
1.6
(1166 reviews)
Reviewer's quote

...Then they suddenly told me it was irreparably broken and would not even refund me!!! Now they wont respond to calls or emails. STAY AWAY from them!!! Btw they are NOTan authorized Saeco repair facility, though they are listed as such online..

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...I was told to call a different number, but when I did, it came back to the same menu which didn't give me an option to get a refund or cancellation. I tried at least three times. I need someone to credit my account plus any interest on the $179...

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Diversity of Products or Services
1.7
(16 reviews)
2.3
(1076 reviews)
Reviewer's quote

This guy, Rob, is an absolute liar. I could pretty much cut and paste any review from here and it would be totally accurate.Sent my machine in for minor maintenance in the original box. I got one back, not even my machine, in a beat up box.Needless to say, as everyone else, endless phone calls,...

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...Do not buy any products from Canadian Gadget..

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Website
1.9
(15 reviews)
2
(1136 reviews)
Reviewer's quote

I do not appreciate the deceptive practices on the website regarding shipping information particularly when next day shipping was even an option despite the fact that the item was not in stock and also that Rob was not truthful with me regarding the status of the order and delivery date. Luckily I...

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I used the chat on the website to find out why and was told it was damaged in transit & returned. They said the order was cancelled, little did I know, they did not cancel my order and instead assigned a ship date 2 weeks away- without consulting me at all. And they will not tell me what exactly...

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Alattehotte and Best Buy Pros and Cons

Pros
  • What they promised
  • Convenient location
  • Selection
  • Price
Cons
  • Rob
  • Poor customer service
  • Never returned my machine this is thief
  • Poor customer service
  • Terrible delivery
  • Slow to assist

Alattehotte and Best Buy Most Positive Reviews

Top rated reviews
5

After exchanging a few emails with Rob at alattehotte.com seeking advice on which Jura to buy, I decided to go for the G...

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5

Had to make two separate orders for cables to set up distance teaching for my music students and both of them have been...

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4.1

Ordered a Jura machine + starter kit at a great price. Waited months.... always told by Rob.. "its coming, its coming"...

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5

Compared to J C Penny, Best Buy was like a dream come true. Every aspect of my experience with them was great! They...

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Alattehotte and Best Buy Most Critical Reviews

Lowest rated reviews
1

They lie, they string you along, they charge your credit card & they don't deliver. I called Alattehotte 6 weeks ago...

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1

Will NEVER buy from Best Buy again. Here is one for you. My 10 year old son saved up for 4 years to purchase an iPad....

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1

I agree with the above that you should AVOID AlatteHotte and Rob, After being a customer for ten years he has turned...

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1

Ordered a 51" plasma television on 27th Dec. Best Buy advised delivery on 2nd Jan. BB then rescheduled delivery five tim...

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Alattehotte and Best Buy Latest Reviews

Recent published reviews
1

i am still hanging on to hope that Rob will send out my high dollar Saeco that he claims is finally fixed. i can't belie...

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No votes

applied for and received a credit card from best buy Citi Bank 2022 - Through Snow Limousine owned by Calvin & Curtis...

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1

I sent my expensive coffee maker to them for repair in 2021. They kept me waiting for a year and a half, telling me it...

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No votes

I blocked them, it doesn't replace the money, what kind of help are you offering ¿¿??¿??? ??? ??? lol no help

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