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Zerowater - Zero Water Stinks!

  • by   Feb 07, 2011
  • Review #: 220352
Company Zerowater
Location Santa Monica, California
Category Products
Views 967

I was happy with it at first.Although more expensive than other water filtrations systems, I did not mind because I liked the way the water tasted.

After about 30-45 days usage, I noticed a foul fish like smell in my kitchen. I cleaned out the fridge and cabinets and the odor remained. I narrowed it down to the Zero Water so I changed the filter. Everything was fine for about 3-4 weeks.

Then the odor returned.

I bought 2 more filters from Amazon.com because they offered them at a reduced price.Even with the reduced price they were expensive and not worth it!
I am going to return it. 302f643

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Oct 21, 2013 
I have noticed the same thing. We have had our zero water water cooler for a few years. After some time we also noticed the fish thing and narrowed it down to the cooler. Personally, I have no sense of smell so I can't smell it unless it gets real bad. My family says it doesn't affect the taste...but the smell trips them up. We found that it only stinks when the filter needs to be changed. It's a great reminder, really, because otherwise...we would never change the filters at all! Once we change the filters we clean out the entire unit and drain all the stinky water still in it. We refill with clean tap water and flush it out. It solves the problem. It sounds like a lot of work...but you're doing it pretty much already when you put new filters on. I still love my cooler. I'm willing to do the extra work.
Reply to Smee

Jul 04, 2013  from London, Ontario
ME TOO, I opened the tank and found there to be slime all around the filter - slippery and frog-pond stinky. OBVIOUSLY the filter allows for micro-organisms to go through or multiply in it... MAN, that`s a sure way to ruin a decent gin on the rocks, using that water... there MUST be a fix the co. has.
Reply to Anonymous

Sep 10, 2013  from Minneapolis, Minnesota
Read Hintonian's post below... not true, it is the resin in the filter breaking down.
Reply to Anonymous

Oct 30, 2013  from Tucson, Arizona
I too had the same problem, and I called Zero Water direct and voiced my concerns. The very nice & professional representative explained the problem and sent me a new filter free of charge. I am very happy that they stand by their product, and will continue to use their products.
Reply to Anonymous

Oct 30, 2013 
These are not bloody micro-orginisms... it is a fishy smelling substance formed when the resin (filter material) breaks down chemically. The black stuff is charcoal which is another filter material.
Reply to Anonymous

May 19, 2013  from Buffalo, New York
Not only does the water stink like fish, it gave me a headache too.There was black stuff floating on the bottom of the pitcher. I will Never use zero water ever again. I would rather drink the water right out of the tap With All of the contaminates in it.
Reply to Zero water - DO NOT BUY

Mar 31, 2013  from Saint Paul, Minnesota
The fishy smell you smell after you have had a filter for a while is the break down of the resin inside the filter, NOT bacteria. When the resin breaks down and a byproduct is an amine which smells fishy. If your filters are only lasting a week or two you probably have higher than normal water usage, or higher than normal contaminates in your water supply. If the latter is the problem, if you want to get pure drinking water from your tap you need to consider a higher volume filtration system.
Reply to The Hintonian

Mar 25, 2013  from Atascadero, California
I too have had the fish problem after 2 weeks of use. I don't care what the filter changers say.Or what the intructions say. That is bacteria and algae growing in the filter that gives it that fishy smell.I don't need a meter to tell me bacteria has started growing from day one.I'm guessing good concept, bad design.
Reply to KimK

Jun 26, 2013  from Denver, Colorado
The fishy smell is the cracking of the resin due to use, not bacteria.
Reply to Water Chemist

Feb 15, 2013  from Cottage Grove, Minnesota
We received the zero water filter for a xmas gift and have used 4 filters and the water stinks like dead fish after a weeks use,What is the problem ?Is that how they work"
Reply to marly

Jan 10, 2013 
Hollins *** me. Ive had this thing for 14 days and the water tastes like lemons/metal.
When I sit down the filter on the white plastic, grey water seeps out, not crystal clear. It is not lazyness when the meter jumps 200 overnight. There is obviously a problem with this product, and I wont be using it anymore-but I think you most definatly should.
Reply to badproduct

Nov 23, 2012 
I've had my zero water pitcher for about a month and today I noticed the horrible fishy smell. I'm pregnant, so at first I thought it was just me - something weird happening with my senses, but I took a cup of water to my husband and he said he smelled it too. It is SO incredibly disgusting and of course I don't have the box or any idea where the receipt is. I can't believe this is happening after how expensive these are compared to others....I'm going back to Brita.
Reply to April

Nov 17, 2012 
Just to add my thoughts, I just got the bad smell after my second filter and I have to say, it seems like the new filters are the problem. My first filter lasted about twice as long and when I changed it there was no smell. The number just went above 006. The replacement I got at Walmart was a different style and only lasted a few weeks before we started getting the smell. Didn't realize it was the water at first. The numbers seemed to rise exponentially after that.
Reply to Jason

Feb 11, 2013  from Alliston, Ontario
I so agree, I tore my kitchen apart trying to find what died in there all to find its the zerowater , had to replace my tassimo filter and keurig filter on both my coffee machines couldnt figure out why my stomach was upset for last month and why my coffee tasted like dead animal. took mine back to wallmart but still waiting to hear from zerowater.
Reply to Bugsy

Nov 12, 2012 
Some think to believe the fishy smell is the result of "not following instructions".

The instructions say "change when you reach 006".

Our water went from 002 to 103 and fishy smelling overnight. I had checked it right before topping off the pitcher at night. The next morning, I put water on the stove for tea and the whole kitchen smelled of fish. Clearly, something gave up the ghost.

Sorry, we're following instructions. This is just one more "thing" with this system (poorly designed pitcher, too easily pinched o-rings, spigots that leak and are too hard for kids to use). We've used the same pur for years without a problem, we only switched to this because our new home is in a neighborhood with lead mains.
Reply to what it says

Apr 21, 2013  from Blackwood, New Jersey
I have had my zero water dispenser (The floor model) for many years. I think it was probably when it first came out.
I never had a problem with it and loved it.
Not until they came out with new filters did I ever have a problem. The fishy smell is terrible!
I just ordered new filters, but after reading these posts, I wish I hadn't. When it starts smelling fishy again, I will find a new water filtration system..
Reply to water lover

Oct 26, 2012 
I did a search of 'Zero Water smells fish." I got so many hits. It originally was great, then about a month I could smell this rancid fishy smell. Originally I thought it was the cup, then realized it's the water. It's wierd that instead of just going back to the taste of tap water, it takes on this smell/taste as it's filtered. Just wondering if there's a pattern, but mine is well water and measured high due to the mineral content. Could it be that? I had it at our place in town that has city water, but decided to bring it to the well water location since our city water was in the blue while the well water was in the scary levels.
Reply to Tina

Sep 06, 2012 
:? I was thoroughly excited to get this product after my brother raved about it's "Zero" water properties. I had debated over a brita filter vs. pur vs. zero. After 3 weeks, I too got the fishy smell. It reminded of this time I went to the beach as a child and brought home a small ziplock bag of clams. I day or two later, it reeked. Same smell I had from my zero filter. I will most likely change back to ole faithful, brita. 1. It's inexpensive compared to Zero. 2. It never made me sick to my stomach due to the smell, which by the way about a week into having the product, it started to taste like lemons then minerals, now fish. 3. It filters quickly. Hope this helps person who is reading this :)

To anyone who says we are "lazy" for merely not changing our filters, I say this. The point of this website is to put it out there for people who are curious about what they are buying before buying it to see what they are getting into. Had I known the fish smell was going to occur, I would've never purchased it in the first place.
Reply to Chelsea

Aug 25, 2012 
I ended up with the "fishy smell" ONE TIME ... when I failed to monitor the TDS. We cleaned things up, installed a new filter, monitored the TDS and ... no more problems. Perhaps instead of bashing ZeroWater (for which I have no business relationship other than using their product), those who have experienced issues ought to wonder about what competing products are or are not doing. What's really fishy? What your "tap water supplier" is charging you for if you're only getting a week or two out of the ZeroWater filters.
Reply to Water Varies

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