Yahoo Complaints and reviews

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  • 111 complaints
  • $88,884 claimed losses
  • $801 average
  • 2656 since Dec 25, 2007

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Yahoo
Main address: Customer Care - Privacy Policy Issues 94089 Sunnyvale CA
(408) 349-5070, (408) 349-7821, https://login.yahoo.com/config/login_verify2?.done=http%3A%2F%2Fhelp.yahoo.com%2Fl%2Fus%2Fyahoo%2Fho
Yahoo reviews, Yahoo complaints, read Yahoo reviews, find Yahoo reviews, Yahoo scam reports
  • 111 complaints
  • $88,884 claimed losses
  • $801 average
Had an experience with Yahoo?
Submit review ›
111 reviews found
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  • Feb 05
  • San Diego, California
  • Account Deletion
  • 3

I URGE EVERYONE TO COMPLAIN TO ANYONE ABOUT YAHOO UNTIL THEY'RE SPENDING ALL THEIR TIME AND MONEY DEALING WITH US THOSE *** DELETED MY ACCOUNT THREE TIMES,KEEP GIVING ME *** EXCUSES AND BLAMING ME FOR THEIR INABILITY TO SECURE THEIR PRODUCT AND CANT EVEN GIVE ME A STRAIGHT ANSWER WHY. ITS GOTTA BE THAT *** CEO,GOOGLE GOT BETTER AFTER SHE LEFT AND YAHOO GOT WORSE THEY DELETE YOUR ACCOUNT AND WONT... Read more

Was this review helpful? 0 1

  • Feb 04
  • Yahoo Mail Premium
  • 1
  • 6

Very Very Disappointed with Yahoo. I have had a paid account for mail for over a decade with rarely any problems, I can not actually think of any until recently. Since the what is her name?? came from google, its been one mess up after another. Today, I can't open email. then I am bumped out of email, then I can't sign in, then I get this error message wtf? Not to mention the spam increase... Read more

Was this review helpful? 1 0

  • Jan 29
  • Savannah, Georgia
  • Customer Care
  • 2
  • 8

I forgot my yahoo password to my account and i need it very badly because my everything that relates to my life and my job are sent to that email. I have called the yahoo customer care number everyday for the past 9 days straight. Each time i've called i had to wait anywhere between a HOUR OR 2 HOURS all for my call to get cut off. I have literally wasted up 10 hours of MY LIFE trying to a hold... Read more

Was this review helpful? 0 0

  • Dec 30, 2013
  • Technical Support
  • 1
  • 16

Some months ago, being retired and on a limited income, I cancelled my 'Premium' account, which I had for some years, and reverted to 'Standard' account. Since then I have had to enter my email address and password as many as four times to access my account, and sometimes not only providing answers to my secret questions, but repeating an almost ineligible code. Eight hours (8) earlier today I... Read more

Was this review helpful? 0 0

  • Dec 18, 2013
  • Terrible Customer Service
  • 10

I have a graphic design business called, Creative Office Guru. Yahoo decided that I sell office supplies - I guess because I have the word "office" in my business title. I get calls asking if I carry such & so or if I will carry a certain product in my "store" all the time. I have been trying unsuccessfully to change my business information for at least 4 months. I've contacted them and got... Read more

Was this review helpful? 0 0

  • Dec 16, 2013
  • Terrible Customer Service
  • 10

i have been trying to login into my account and I couldn't login as I am not typing one of my security questions answer correctly. I have tried calling customer care 25 times and I have waited for at least 2 hrs once before the call gets cut. I got a confirmation mail also but they didn't respond to my mail. Really if this is the service they provide then they need to close the company. I am... Read more

Was this review helpful? 0 0

  • Dec 12, 2013
  • Terrible Customer Service
  • 17

Message appears and tells me that there may be unsecured data in the information I want to print. Do I wish to continue... Yes. It prints page with the standard boiler plate but no information contained in the email prints out... just a heading with no info. So now there is a request to update my browser 'Firefox' which I have been ignoring for three days... so I update the browser. Those... Read more

Was this review helpful? 0 0

  • Dec 11, 2013
  • Rancho Cucamonga, California
  • Yahoo Email
  • 2
  • 11

Yahoo has taken some email accounts down for maintenance for more than 24 hours. Yesterday there was no clue why -- more than 24 hours later they finally tell their customers why they can't access email. Denying access to email for more than 24 hours is unacceptable in this day and age, and waiting that long to inform customers is even more unacceptable. Yahoo should have warned customers... Read more

Was this review helpful? 0 1

  • Dec 09, 2013
  • Olympia, Washington
  • Terrible Customer Service
  • 2
  • 17

When I tried to sign in to my Yahoo email account, I couldn't get there. I get the page that wants you to upgrade. I didn't want to upgrade because I am so pissed at Yahoo that I am gradually moving my email to a different provider. Anyway - it has a link to continue without upgrading. The link does not work. Below that there is a link for help. That link doesn't work either. I have had many... Read more

Was this review helpful? 0 0

  • Dec 09, 2013
  • Terrible Customer Service
  • 19

Like thousands of customers around the country, my yahoo small business account has been cancelled without notice. My website is not being hosted and email doesn't work. Yahoo customer support is a myth, it doesn't exist. I will be taking my business elsewhere as soon as possible. Here's how. Contact the domain registrar, Melbourne I.T. (011-61-38-624-2300), tell them the problem you are... Read more

Was this review helpful? 1 0
 
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