Xlibris Complaints and reviews

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  • 94 complaints
  • $239,047 claimed losses
  • $2,543 average
  • 11561 since Dec 17, 2010

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Main address: 1663 Liberty Drive 47403 Bloomington IN
1-888-795-4274, (610) 9150294, info@xlibris.com, customersatisfaction@xlibris.com
Xlibris reviews, Xlibris complaints, read Xlibris reviews, find Xlibris reviews, Xlibris scam reports
  • 94 complaints
  • $239,047 claimed losses
  • $2,543 average
Had an experience with Xlibris?
Submit review ›
94 reviews found
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  • Mar 28
  • Scam Practices
  • 2
  • 18

Pretty much all of these self publishers are scammers. They want your money but they do not provide the services they advertise. Most have US addresses but are really located off shore. None of the self publishers have the desire or the capability to market your book. Most will promise you a hundred business cards and a poster and some will promise a press release. Big deal. This... Read more

Was this review helpful? 6 0

  • Mar 28
  • Obvious Scam
  • 31

I spent 5 years writing an engineering text book. My original thought was to self publish so I studied most of the self publishing companies. I called XLibris to talk about the posibility of publishing my book. It was clear from the onset that the sales persion was only concerned about me writing them a check. He had absolutely no concern for my book, the content, the number of pages, number... Read more

Was this review helpful? 1 0

  • Feb 16
  • Self Publishing Company
  • 36

If you have given these *** men thieves your credit card, cancel it immediately. They have absolutely no morals and no scrupples and won't honor any agreements with you about anything, they will only scam you for as much as possible and cannot be trusted with your credit card imfo. If you have given them your credit card details cancel immediately before they steal any more money from you, don't... Read more

Was this review helpful? 2 0

  • Dec 19, 2013
  • Nashville, Tennessee
  • Bad Customer Service
  • 2
  • 78

It took me six months of negotiation to get them to make good their promises to deliver my copies of _With Kennedy and Other Stories_. Although I spoke with the same customer service people each time, it was as though they kept no records, had no recollection of previous conversations, and were ignorant of our contractual agreements. Here's more. Xlibris • failed to deliver books on time for... Read more

Was this review helpful? 3 0

  • Dec 14, 2013
  • Salesperson
  • 82

Xlibris is a SCAM. They use Bait-and-Switch tactics and downright lies. Stay away from them! So a salesperson by the name of Todd calls me after filling out an online form, tells me I can get my 1st photography book published for $3000 - and they'll throw in another book for free. We discuss the arrangements in detail. # of images, # of pages, etc. No changes in price, no issues. So I sign... Read more

Was this review helpful? 6 1

  • Dec 14, 2013
  • Novel Publish
  • 1
  • 115

Publishing with Xilbris Corporation was among one of the most devastating experiences of my life At 16 I set out to self-publish my novel with my parent's permission and backing. It was an attempt to kickstart my career My parents saved up two years worth scrimping and saving From the beginning it all felt very rushed. I was denied editing services was declined the book was moved onto formatting... Read more

Was this review helpful? 8 0

  • Dec 10, 2013
  • Burbank, California
  • Unprofessional Work Ethics
  • 2
  • 76

I was first over charged for some additional illustrations I needed for my book. I have been emailing and calling but, my consultant won't respond. There are too many people who contact you out of the blue you never really know who you're talking to. Then the illustrator supervisor is an absolute joke. He argues with you over the illustrations and vision for your book? Who does that? I so wish I... Read more

Was this review helpful? 4 0

  • Dec 09, 2013
  • Bloomington, Indiana
  • Copyright Infringement
  • 2
  • 98

To Whom it may concern: I would like to report a complaint against Xlibris Publishing 1663 Liberty Dr. Bloomington, IN 47403 610-915-5214 In Nov. 2013, I sent a manuscript to Xlibris to be self published. The book had been copyrighted in my name in Aug. 2013. Xlibris sent the manuscript layout back to me to be approved with another person's name as the author! There were also numerous... Read more

Was this review helpful? 6 0

  • Dec 08, 2013
  • Auckland, Auckland
  • Literary Agent
  • 1
  • 91

My dad found Xlbiris looking up literary agent on google. The Xlbiris sales rep pretended to be a literary agent! . He promised my father's book would be made into a Hollywood film if he paid for the most expensive package and additional marketing services! This individual, has literally thousands of untouched manuscripts littering his property, all representing the dreams of hopeful authors,... Read more

Was this review helpful? 3 0

  • Dec 07, 2013
  • Xilbris Corporation
  • 79

The contract is a bunch of schmoozing and it slowly turns into what THEY expect from the potential AUTHOR and it all boils down to money, money and more money. My wife and I laughed, laughed and laughed. It's all a scam. I feel bad beyond words for those unlucky saps who pay money to these clowns! I called them and spoke to a representative on the phone just to make sure they really ask for... Read more

Was this review helpful? 3 0
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