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My son joined Workout World, which I love and am not having any issues with. He told them he would probably be moving to a new job within a few month. "Not a problem" they assured us both. Just give proof of moving over 25 miles away.

He supplied a letter from his new boss saying he was living there. That was not enough for ABC Financial, who handle their memberships. They said they needed a fuel bill or a pay stub. Since he is in a dorm-type house, he does not pay the untilities. He waited 3 weeks for his first paycheck and we faxed it in. Now they say that because his home address is listed on his paycheck (it's his permanent MAILING address) because of the transient nature of his job, they say it doesn't count.

Now they want either a legal lease, which he doesn't have, a utility bill he can't get, or get the company to change his address. It is ridiculous! Meanwhile he has paid 2 months at the gym while living 89 miles away!

Oh, let's not forget option #4--he can pay a $100 cancellation fee, plus one month's fee. Maybe that's the answer, although we are thinking of the BBB and local tv consumer reporters. Also, we have filed a dispute with our credit card company and pray that those jerks at ABC don't file with a collection agency. (I think they are one anyhow!!!)

Location: Brockton, Massachusetts

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Guest

Don't get Caught up in The Personal trainer Contract, THe contract states you can't cancel at W.O.W and you must cancel in 3 days by mail at the address listed in the contract, catch is there is no address.

W.O.W Stands for WOW Did I Get Screewed

Guest

FYI... I am a gym owner (not WOW) that deals with ABC financial.

ABC will cancel if WOW tells them too.

It is not ABC Financial that needs the proof... the gym franchise or manager has the final say!

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