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| map-marker Fontana, California

Woodfins Auto Parts - Transmission Review from Fontana, California

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Woodfins Auto Parts - Transmission Review from Fontana, California
I brought a transmission from woodfins auto parts on 8/29/13 for my 01jaquar xj8 with a 3year warranty on 4/26/16 the transmission started slipping i tried to contact woodfins auto parts and got different company so i contact the AUTOMOTIVE RECYCLERS ASSOCIATION AND WAS TOLD WOODFINS WENT OUT BUSINESS IN 2014 NOW HAVE A WARRANTY ON A PIECE OF PAPER THAT IS NO GOOD
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Cons:
  • Dishonesty
  • Lack of communication
  • False promses
Reason of review:
Warranty issue
Anonymous
map-marker Corning, New York

It took two engines

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The first engine was sent and still had oil in it! This resulted in oil going where it didn't belong and the engine wouldn't run well. The second engine has been running well for two years now. They backed up their warranty but the labor reimbursement was only half. The bad engine cost me $1000 or more. The whole process took two months to resolve, not including the third month it took them to pick up the first engine. I strongly recommend going elsewhere.
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Loss:
$1000
Pros:
  • Ordering was easy
Cons:
  • Lack of communication
  • Poor follow-up with problems
Reason of review:
Bad quality
Anonymous

What happened to my three year warranty?

I purchased an engine from wood fins for $1,295.97 and should have had a three year warranty. The engine went bad in less than a year. I am still trying to pay the loan off without a car. Now what do I do? I am disabled and living on disability with no car now. Funny thing the engine went out after a scheduled oil change. Really? I pray to God to help me because wood fins will not. Any help to be offered would be greatly appreciated.
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Loss:
$1296
Cons:
  • False promses
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker Andalusia, Alabama

Woodfins Was Not An Honorable Company

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Woodfins provided bad service from the beginning. Some say Joey Woodfin is an honorable man that just could not make it in the business. Last time I checked....honorable men do not take people's money and then go out of business. Joey Woodfin owes me $2,673 that I have not received a penny of. I have nothing to show for the purchase except a debit line in my checking account. An honorable man is responsible for those that work for him. He bears the responsibility of the company as well. When I along with all of the rest of the customers receive the money that is owed to us, then someone can say Joey Woodfin is honorable. Until then.....there is nothing honorable about the man except a thought in some misguided person's head. An honorable man walks the walk. I pray this post finds Mr. Woodfin. This country has lost grip of this concept.
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Loss:
$2673
Cons:
  • Dishonesty
Reason of review:
All of the above!

Preferred solution: Full refund

Anonymous
map-marker Spotsylvania, Virginia

Engine Review

I bought a newused engine with a 3 year warrenty and it seized up... Spent 1 grand to buy it and 1 grand to install it. They are nowhere to be found........
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Reason of review:
Warranty issue
Anonymous
map-marker Madisonville, Tennessee

Woodfin's was not a sham

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Joey Woodfin is an honorable man of the highest principles and morals. He tried to modernize the parts business to benefit both the customer and recycler. Unfortunately there were too many obstacles to overcome and like so many other small businesses it didn’t work out. Joey Woodfin could not handle every transaction himself and obviously this person's transaction did not end well. Woodfin's was a respectable business run by respectable men. Today's business environment makes it difficult for small businesses to survive and social media makes it even tougher since you always get remarks from disgruntled customers but you seldom hear from the MANY who were well satisfied with the help and service they received.
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1 comment
Guest

Joey Woodfin an honorable man... his employees honorable?!!!!!!

Tell that to the 100's of pissed off customers thousands of dollars spent on parts that either didn't show or were better off just not showing up at all. I'd personally like the $1800 I spent on a transmission to be shipped to me....that failed. Not only did I pay for an extended warranty, I also am out the $300 core charge that I was never able to recoup because I couldn't reach them to deliver....

so now I sit out a couple grand and 2 *** tranny's. Honorable my ***.

Anonymous
map-marker Temple, Texas

Wow how stupid am i ?

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You ripped me off for $1,500 for a transmission that was worse than the one replaced. YOU OUGHT TO BE ASHAMED OF YOUR SELVES. Do you know HOW MANY TOILETS I HAVE TO SCRUB TO SAVE THAT KIND OF MONEY ?. OR THE SITUATION YOU PUT ME IN ? AS IF YOU GAVE A *** !! YOU OUGHT TO BE ASHAMED OF YOUR SELVES YOU OUGHT TO BE ASHAMED OF YOUR SELVES YOU OUGHT TO BE ASHAMED OF YOUR SELVES YOU DIDNT YOUR MOTHERS TEACH YOU ANYTHING ? CALL 1-88*-883-**** OR 1-80*-883-**** WHAT A SCAM YOU HAVE GOING ON WITH YOUR FREE WALMART GIFT CARD!!!!
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Reason of review:
Almost all of the above

Preferred solution: My transmission came with a warrinty. Please honor it.

Anonymous
map-marker Bothell, Washington

Engine Review

I spent 500 on a warranty..when i got the engine..it looked like ***..n now there gunk in it...i gotnit professionally installed and now im ready to do something stupid sense they are screwing me over completely over 3k my number is 253341****
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Reason of review:
Bad quality
Anonymous
map-marker Fayetteville, North Carolina

Woodfins Auto Parts - Transmission Review from Fayetteville, North Carolina

I've been ripped off and highly pissed I purchased a transmission from Woodfins and called the business and number not working I don't play well when it come to my money and something needs to be done asap real talk
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Reason of review:
Poor customer service
5 comments
Guest

I bought a transmission last year and they sent the wrong transmission to my car and I am passed I am ready to use let all use them !!

Therese Xqv

I'm thinking our best bet is to put a lien on woodfins for what they have ripped us off for. Anyone in Va by them?

doug white

Felisha Zhh

they got me too I called the attorney general's office everyone else needs to do the sameso maybe we can get something done about this if enough people call in and file a formal complaint its *** my transmission only lasted 6 months and is now burn up again I had a 3 year unlimited mile parts and labor warranty with them now it's useless because they don't exist its just wrong

Guest
reply icon Replying to comment of Felisha Zhh

Hello

Do you remember the number for the general Attorneys office So we can fill a complained on them we are out close to $600 and would like to find a way to get my money back too

Guest
reply icon Replying to comment of Guest-943258

I just looked it up oh general's office

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Felisha Zhh
map-marker Trafford, Pennsylvania

Woodfins Auto Parts - Transmission Review from Trafford, Pennsylvania

I bought a used transmission from them 6 months ago my transmission is already out again and it still under warranty and now they're closed so what do I do
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Reason of review:
Damaged or defective
3 comments
Guest

So have I and mine went out as well and pissed....shocked to find out the business is closed and something need to be done

Felisha Zhh

everyone needs to file a claim with the Attorney Generals office so we can get something done about this

Felisha Zhh

I'm going to get a lawyer and sue them if they don't make it right with me. I think its a bunch of BS how they've done in their customersthey should have sent us a notification or something or refund or anything would be nice I think what they've done should be illegal

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Anonymous
map-marker Houston, Texas

Woodfins Auto Parts - Transmission Order Review from Houston, Texas

Woodfins Auto Parts - Transmission Order Review from Houston, Texas
Ordered a transmission from Woodfin LCC. the shifter was broke when it arrived so I .took some pics and sent them to Jordan at her request to prove it to be useless she decided I should receive a replacement. I am still waiting.Guess I will check with BBB.maybe they have a suggestion.
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Therese Xqv
map-marker Midlothian, Virginia

They totally ripped me off for $1500

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I ordered a motor from them, after the 1st email with the invoice they never answered another email, calling on the phone took hours and on the rare occasion I got someone to speak to they promised they'd get back to me with shipping info but never did. They did ship something to the wrong address and then promised a refund which didn't happen and now they've closed their doors, supposedly. The local Va cops are worthless, they've received enough complaints they know of woodfins but refuse to do anything about it. I'm Doug_b_white@***.com, let's get together and try to get the attorney general involved
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Loss:
$1500
Pros:
  • Salesman blowing smoke up my butt
Cons:
  • False promses
  • General lies
  • Lack of communication
Reason of review:
Problem with delivery

Preferred solution: Full refund

2 comments
Felisha Zhh

I contacted the Attorney General filed a claim we need to get everyone on board so we can get something done about this

Guest

I bought an engine from them in Jan 2014. It appears the intake manifold gasket is cracked, despite the car's not being driven for months, prior to two weeks ago when it suddenly overheated and cut off.

Now, their number is unassigned.

I'm in Alabama, but would gladly join a class-action complaint/suit!

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Anonymous
map-marker Winter Park, Florida

CANNOT GET THIS COMPANY TO ANSWER BACK VIA PHONE EMAILS FAXS

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ORDER # 140908****, SUPPOSED TO BE HERE 9/14 RANDALL EXT 575* 300.00 PART, NEVER EMAILED SHIPPING INFO, NEVER CALLED BACK , NO ONE CALLS BACK FROM THIS COMPANY WHEN I WAS ABLE TO CALL IN GOT LIP SERVICE ABOUT HOW WOODFINS ORDER DESK WAS BACKED UP, WAS TOLD 9 14 WE WOULD GET AN EMAIL ON TRACKING INFO NEVER HAPPENED BEEN CALLING EVER SINCE, FAXED THEM, CALL THEM NO ANSWER OR ALWAYS BUSY, EMAILED NO ANSWER...TERRIBLE CUSTOMER SERVICE NOW I HAVE MY BANK ON THE PHONE TRYING TO GET MY MONEY BACK WILL NEVER DEAL WITH THESE JERKS AGAIN......NO WAY TO GET AHOLD OF THERE SUPPOSED LIVE CHAT......MAJOR BS FROM THERE REPS......I WILL BE FILING COMPLAINTS WITH VA ATTORNEY GENERALS OFFICE THESE PEOPLE TAKE YOU $$$$ AND HAVE NO IDEA IF THEY CAN SUPPLY YOU WITH ANYTHING, BUT THEY HAVE NO PROBLEM TAKING YOUR MONEY.....1ST OFF...... THEN MAKE YOU SUFFER.....THE CUSTOMER.......ONLINE RIP OFF ARTISTS.......
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Loss:
$300
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

Woodfin is a take i order à engine n now i cannot get in touch wit them i paid 1300 dollars for it Im sick all my hard earn money n now i'm broke with à engine sitting on the ground vert pissed 600 miles to VA see ya'll When i get back

Calyn Rpe
map-marker Midlothian, Virginia

Beware this company!

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I didn't know about all the reviews on here until after I purchased an engine through Woodfins. They took my money right away, said it would be here in 5 to 7 days. It never came. I called and got the run around. It will ship tomorrow. We'll contact you. Blah Blah Blah. I called to cancel today and they have my number blocked at both numbers I have. I called my bank and disputed the charge. Please people DON'T buy here, it's a nightmare!!! What folks here have said is very true. I think someone needs to put them out of business.
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Loss:
$1168
Reason of review:
Problem with delivery

Preferred solution: Bank disputed it.

Anonymous

Complete rip off

We ordered an engine for $2500. When it arrived it did not work.The entire engine was locked up. We reached them and they said they would call our mechanic and get the problem resolved. That was one week ago. Not only have they not called but we can't reach them. Hoping to get our money back since it was done via credit card. This is the second on line company we have tried to get an engine from. Do yourself a favor and find your parts locally. Since you have to type one hundred words to post this review, I am continuing to write. I would love to fill it up with explatives regarding this company!
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Loss:
$2500
Reason of review:
Damaged or defective

Preferred solution: Full refund

2 comments
Guest

I ordered a back windshield for my truck and now every time I call no one answers the phone. I gave them 300.00

lilafleet F

They told me I could do a charge-back on a credit card, but I used a Debit Card. Now, I haven't received my money back.

Were you able to charge it back on a credit card?

It's probably a lie on their part. Everything about these people is crooked.

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Anonymous
map-marker East Hartford, Connecticut

Closed Store Review

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Ordered a honda motor from them broke down been calling the number I have on them and just found out that they closed and Im still under warranty
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