Window World Complaints and reviews

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  • 195 complaints
  • $184,249 claimed losses
  • $945 average
  • 43767 since Aug 26, 2008

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Window World
Main address: 118 Shaver Street 28659 N. Wilkesboro NC
(866) 740-2100; (336) 667-2100, (336) 667-9100,
Window World reviews, Window World complaints, read Window World reviews, find Window World reviews, Window World scam reports
  • 195 complaints
  • $184,249 claimed losses
  • $945 average
Had an experience with Window World?
Submit review ›
195 reviews found
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  • Mar 11
  • Gainesboro, Tennessee
  • Free Estimate
  • 50

I called for a free estimate. The next day a man came out and in a matter of minutes he handed me a very nice folder filled with brochures and cards I asked him for a price and he said $5700. I have 17 windows so $3200 is what you would think it should have been. I asked him about window grids and low E. He said no that wasn't included in my price. Grids would be $30 extra he didn't say what... Read more

Was this review helpful? 6 1

  • Feb 20
  • Tampa, Florida
  • Diamond Screen Windows
  • 2
  • 162

we had nine windows installed with diamond screen, wrong bolts were used for the screen. three weeks to get them replaced. measured two of the screens wrong. the day they put the windows in we were told everything was paid for"WRONG". three months later they charged the cc for 1700.00. Got no where with corperate office. once things are done, they don't want to know you. We had the two... Read more

Was this review helpful? 4 0

  • Feb 10
  • Sealy, Texas
  • Windows
  • 1
  • 133

We ordered 3 windows in December. The 3rd week in January we had the install date- Saturday when the install was to be done I sat here half the day only for the installer to call and say the weather was too bad to make it and he would be there the next day. I understand weather but when it was snowing Friday night he should have called to reschedule then instead of making us wait an entire day.... Read more

Was this review helpful? 5 0

  • Feb 07
  • Phoenix, Arizona
  • Window Sills Caulking
  • 132

On 2/6/14 at the Woodbridge Apartment Complex in Chesapeake, VA I had a terrible conversation with the Supervisor in charge. I questioned why the caulking on my window sills were uneven and he came back into my apartment yelling at me, informing me that I was the only one who had a complaint. He also stated that my Cocker Spaniel was the cause putting her paws on the window sills. My dog was... Read more

Was this review helpful? 2 0

  • Jan 06
  • Marina Del Rey, California
  • Windows Replacement
  • 163

Hi, I am a recent first time home buyer who contacted window world to replace all of my windows because the seal around the windows was damaged. I contacted them in October with the hope that they could get the job done before winter hit because I also have a newborn child. The salesman said it would take 6-8 weeks before someone would come out and install our windows. Which was fine with us... Read more

Was this review helpful? 3 0

  • Dec 29, 2013
  • Windows
  • 1
  • 206

We had a rep with Window World of Tennessee come out and give us a quote to replace windows in a fairly new home. We had 3 appointments lined up but after meeting with this salesman felt like we just wanted to go with Window World so we cancelled the other 2 appointments. A few days past and we called for him to come out and measure to order the windows. So far up to this point everything was... Read more

Was this review helpful? 3 0

  • Dec 23, 2013
  • Indianapolis, Indiana
  • Bad Customer Service
  • 182

I was told at time of purchase in early September that windows would be installed i. 4 to 6 weeks. When I called after 6 weeks was told that I could get an appointment until the end of the year because they were backed up. At that point they had my money and misled me into thinking I would have my windows. I would not have purchased the windows if I had been told the truth at purchase that it.... Read more

Was this review helpful? 8 2

  • Dec 07, 2013
  • Charlotte, North Carolina
  • Shady Subcontractor
  • 2
  • 211

Had window world install 18 windows two doors and they didn't put the handles on the doors didn't pick up any trash I'm disable and when they saw that the team took advantage of me. The doors where in crocked called for 3 months never nothing from them my advice get a real company to do you're work. They just don't care!!! The salesman will say anything it takes. The subs they sent where using... Read more

Was this review helpful? 10 0

  • Dec 06, 2013
  • Windows
  • 270

Well my wife and I wanted to get 2 new windows in before the cold hits. So we ordered our windows on Sept. 20th after our salesman came over and took the measurements. He knew I had my own home business so I was told we should be able to get you in before early Nov. This was kinda vague so around Nov. 6th I called and they said they didn't have a date for me yet. So I let my wife know and she... Read more

Was this review helpful? 5 6

  • Nov 26, 2013
  • Nashville, Tennessee
  • Window Replacement Quality
  • 240

Lifetime warranty on window parts - right. When you try to reach them they have a different number for warranty that no one answers and messages left there are not returned. I've been trying to get someone to respond to my request for three weeks and not one single response. I had the windows installed 8 years ago and they boast a warranty against defect. If anything goes wrong, just call and... Read more

Was this review helpful? 7 4
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