Western Dental Complaints and reviews

Western Dental reviews, Western Dental complaints, read Western Dental reviews, find Western Dental reviews, Western Dental scam reports
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  • 344 complaints
  • $240,639 claimed losses
  • $700 average
  • 19543 since Oct 25, 2007

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Western Dental
Main address: 530 South Main St. 92868 Orange CA
1-800-57-WESTERN, 714-480-3000 (main office), 714-480-3001, corporate@westerndental.com
Western Dental reviews, Western Dental complaints, read Western Dental reviews, find Western Dental reviews, Western Dental scam reports
  • 344 complaints
  • $240,639 claimed losses
  • $700 average
Had an experience with Western Dental?
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344 reviews found
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  • Apr 16
  • North Hollywood, California
  • False Advertisement
  • 1
  • 8

In early 1980's I had 4 permanent bridges put in by Wester Dental and was very pleased. On Apr 7th 2014 I had made an appointment and kept it. Western Dental in Mesa Arizona (a 4 hour trip). I paid with my credit card. Last Monday, April 14th I received a phone call wanting payment for my visit. I told the caller I had my receipt. I was told I would have make the trip down there to show my... Read more

Was this review helpful? 1 0

  • Apr 07
  • Dental Work
  • 3
  • 16

I went to Western Dental in Tulare CA. I have bone loss and my teeth were becoming loose because of it. My teeth are very important to me and I did not want to walk around without any teeth. I went to Western Dental because they promised me that they could do everything in one day. By everything, I mean pulling my teeth and making me my upper denture plate in one day. My upper denture was... Read more

Was this review helpful? 0 1

  • Apr 02
  • San Diego, California
  • Billing Error
  • 1
  • 15

I looked at my credit, and I saw a billed from Western Dental. I have not been there since 2008. I called the billing depth, Supervisors Noel, Edd, Alfonso would never return my call back. I had to call every week, to follow up on the billing error. I finally got a supervisors name who is in charge of all these supervisors. So I am hoping she contacts me back before I take further actions.... Read more

Was this review helpful? 0 0

  • Mar 15
  • Los Angeles, California
  • Poor Customer Service
  • 2
  • 26

My experience with WD is horrific in the opposite direction. I have a Medicare HMO that provides any and all dental work. I was long overdue from years of neglect and ready to start on a couple of teeth. They were going to bombard me with 16 X-rays while I only had half my teeth left, so I asked for 4 areas to look at and start work on. The "Dr." (not sure if it was one nor fluid in English... Read more

Was this review helpful? 1 1

  • Feb 09
  • Fair Oaks, California
  • Deep Cleaning
  • 3
  • 42

They did and X-Rays & an exam said I needed a deep cleaning and several cavities filled & whitening. Also tried to sell me braces at 67 years old. The total bill came to over $1100. and they wanted to start that day but I said no. One week later when I returned I thought they were only going to do the cleaning but they didn't explain what they were going to do until I was headed to the... Read more

Was this review helpful? 4 0

  • Feb 05
  • Sacramento, California
  • Root Canal Clean
  • 5
  • 63

I went in last week to Western Dental because my insurance assigned me to that doctor. After waiting an hour to be seen for a cleaning, I was told I needed a root canal which was fine. So the front desk staff was going to go over the terms with me, and my portion of the treatment. As I watched her input information in the computer next to patient chair, I noticed she pushed a button that read... Read more

Was this review helpful? 1 0

  • Jan 25
  • Reno, Nevada
  • Painful Experience
  • 1
  • 52

I went to western dental yesterday to get a wisdom tooth removed. They recommended removing 3 impacted teeth but I said I only wanted 1 removed since they would not put me to sleep. I had very bad anxiety and I guess they don't have laughing gas available either. The dentist was extremely rude towards his assistant and was Constantly yelling at him. The assistant told me the tooth should be easy... Read more

Was this review helpful? 0 0

  • Jan 10
  • Mesa, Arizona
  • Dentistry Service
  • 5
  • 64

I want to inform you that I am sending a copy of this email along with recordings of my horrible customer experience with the representatives to my local news stations. Hello, my name is Denise Alonso and I am writing in regards to a bad experience with Western Dental. I've been receiving treatment from Western Dental for a year now. Unfortunately I decided to go with their monthly financing... Read more

Was this review helpful? 2 0

  • Dec 29, 2013
  • Mesa, Arizona
  • Cust Service Is Horrible
  • 1
  • 58

WESTERN DENTAL LIER MORE THAN SEEN IN USA AND THE DOCTOR TOLD ME THAT MAKE YOU ARE GIVEN AN EXTRACTION AND AROUND THE BACK AND THE WIZARD WAS dentist, GOOD AND THEN TELL ME ARE 179.00 FOR THE EXTRACTION. I WAS TOLD BY TELEPHONE AND MORE OTHER ECONOMIC PRICE AND TOLD ME THAT I DID AND PAYMENT PLAN WAS SITTING THERE WHEN YOU HAD ALREADY PAID THE CONSULTATION TELL ME EVERYTHING HAD TO PAY 39 +179 =... Read more

Was this review helpful? 1 0

  • Dec 27, 2013
  • Poor Treatment
  • 3
  • 66

I've been going to the western dental in san leandro for almost 2years, and have treated me badly, the receptionists are the worst, they do not know how to treat patients. I don't like when I get to the place,and they tell me that my appointment is at 9am but they see me until 10, because there are not many doctors! One case I will never forget was when the surgeon, who was in charge of taking my... Read more

Was this review helpful? 1 0
 
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