Wesley Berry Flowers Complaints and reviews

Wesley Berry Flowers reviews, Wesley Berry Flowers complaints, read Wesley Berry Flowers reviews, find Wesley Berry Flowers reviews, Wesley Berry Flowers scam reports
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  • 794 complaints
  • $44,575 claimed losses
  • $56 average
  • 12718 since May 16, 2008

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Wesley Berry Flowers
Main address: 6677 Orchard Lake Road 48322 West Bloomfield MI
(800)628-9371, ,
Wesley Berry Flowers reviews, Wesley Berry Flowers complaints, read Wesley Berry Flowers reviews, find Wesley Berry Flowers reviews, Wesley Berry Flowers scam reports
  • 794 complaints
  • $44,575 claimed losses
  • $56 average
Had an experience with Wesley Berry Flowers?
Submit review ›
794 reviews found
Show first:

  • 14 hours ago
  • Denver, Colorado
  • 3

I ordered get well flowers on April 20 to be delivered that day through Flowers Express. I get an email on April 24 saying they will be delivered that day by Wesley Berry Flowers- four days late, and after my mother already "got well". My credit card was charged on April 20, and NO ONE ever answers their customer service line. I have left at least 4 messages on their "customer service line" and... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Toronto, Ontario
  • Failed Delivery
  • 1
  • 6

I bought flowers from WB back in November of 2013 and requested expediated early morning delivery. This didnt happen and after calling a lot on the day of the delivery I finally got a rep who refunded me cost of the expedited service and assured me delivery for later on that day, she also gave me a in store credit $30. Flowers were delivered later on that evening. Now last week, seeing as I had... Read more

Was this review helpful? 2 0

  • Apr 21
  • Flowers Delivery
  • 1
  • 6

I was scammed! I ordered flowers for a friend in PA. He was to receive them on his b-day, April 18. He didn't get them and when he did the next night, they were not what I ordered. After leaving 2 messages, I finally got through to someone the 3rd time. He said he couldn't reimburse me even half the amount I paid, BUT that he could give me an $80 discount for my next order and that an email... Read more

Was this review helpful? 1 0

  • Apr 21
  • Walled Lake, Michigan
  • Flowers Delivery
  • 3
  • 12

I ordered flowers online on 4/14/14 to be delivered on 4/14/14 for $52.94. I contacted the company via phone on 4/15 when the flowers were not delivered. The only options are leaving a voicemail and sending an email, which I did both. On 4/16 a charge of $75.34 cleared my account and still no flowers were delivered. I reached out again via phone and email to inquire about the incorrect charge and... Read more

Was this review helpful? 1 0

  • Apr 18
  • Greenville, North Carolina
  • Flower Delivery
  • 8

I ordered flowers from this web site and decided to cancel within minutes, via phone call and email. I assumed they were canceled when my co-worker did not get them. LO and Behold they show up 5 days, yes 5 days later. To top it off I call customer service and was put on hold for 45 minutes after I explained to the lady that finally answered after 30 minutes of listening to holding music to start... Read more

Was this review helpful? 0 0

  • Apr 16
  • Walnut Creek, California
  • Flowers Delivery Problem
  • 12

I ordered a bouquet of flowers for my daughter's birthday. She received a bouquet that didn't resemble what I ordered, not the vase, not the ribbon and certainly not the flowers. It looked skimpy and cheap even though I had paid for a more dense bouquet. The greeting card was also misspelled. I have tried many times to contact this company, via phone or email and have received NO response at... Read more

Was this review helpful? 3 0

  • Apr 14
  • New York City, New York
  • Flower Delivery
  • 1
  • 17
Wesley Berry Flowers - Flowers arrived late and were the wrong ones!

I paid extra to have flowers delivered Saturday and they didn't arrive until the following Monday after I contacted the company. Not only were they two days late, but the flowers that arrived were completely different from the ones I ordered!! I ordered lilies, roses and lavender and the flowers that arrived were orange, yellow and pink, and weren't even close to the ones I chose (see pictures).... Read more

Was this review helpful? 2 0

  • Apr 09
  • Miami, Florida
  • Flowers Delivery
  • 12

I used this company to send flowers to my sister who was ill, as I am in the UK and she is in Miami it was the only way I could do it! the flowers arrived on the right day but when my sister sent me a photograph I was very disappointed in the quality but she liked them so I did not complain, however when I checked my credit card they had charged me $83 and not the $52 which was shown at the time... Read more

Was this review helpful? 2 0

  • Apr 07
  • Undelivered Flowers
  • 20

Ordered flowers for same day delivery. Paid extra. Received confirmation of same day delivery - flowers were NEVER delivered. Called that night, left message and sent an email. No response. No response next day to another email. Sent cancellation, no response. Credit card charged, but not flowers & no response to 5th email. Contacted credit card company and they reversed charges after I gave... Read more

Was this review helpful? 2 0

  • Apr 07
  • Huntersville, North Carolina
  • Undelivered Gift Basket
  • 11

Ordered gift basket, charged right away, promised same day delivery, got email confirmation - NEVER received the basket!!! Tried to get in touch with customer service so many times with no response and no refund! What is wrong with these people? They just take your money and that's ok?! They advertise in their website they do same day delivery and they won't even answer the phone after you order... Read more

Was this review helpful? 1 0
 
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