Wells Fargo Complaints and reviews

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  • 798 complaints
  • $991,473 claimed losses
  • $1,242 average
  • 94835 since Oct 07, 2007

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Wells Fargo
Main address: 420 Montgomery Street 94104 San Francisco CA
1-800-869-3557 , ,
Wells Fargo reviews, Wells Fargo complaints, read Wells Fargo reviews, find Wells Fargo reviews, Wells Fargo scam reports
  • 798 complaints
  • $991,473 claimed losses
  • $1,242 average
Had an experience with Wells Fargo?
Submit review ›
798 reviews found
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  • Apr 19
  • Columbus, Georgia
  • Customer Service
  • 1
  • 16

I went to make a deposit into my account a few weeks ago and one of the ladies was attending a Spanish speaking customer. While I was waiting in line one of the tellers I think his name was Derel or Derek was making fun of the lady and the client and was mumbling something in the line of "burritos" and "tacos". I happen to be bilingual and I was not raised in this country, I find this very... Read more

Was this review helpful? 1 1

  • Mar 25
  • Loan Modification
  • 1
  • 14

In attempting to do a loan modification with Wells Fargo for a loan that is 11 years old, we have received nothing but excuses from Wells Fargo. The initial attempt, made 2 years ago ended in 6 months of them not returning phone calls, losing documentation, requesting duplicate documentation, receiving letters in the mail for signatures on blank pieces of paper. The following year hired an... Read more

Was this review helpful? 0 0

  • Mar 20
  • Paterson, New Jersey
  • Mortgage Payments
  • 7
  • 17

I had a mortgage with Chase Home Mortgage. Approximately a year ago, I received a notice that I never paid my monthly payment. I called Chase and was told, my account had insufficient funds. I knew this wasn't correct so I checked my balance....more than enough money in my Wells Fargo account. I called Wells Fargo and was told Chase took the payment and then placed the money back in my account. I... Read more

Was this review helpful? 1 0

  • Feb 20
  • Mortgage Broker
  • 1
  • 17

So I asked the Wells Fargo mortgage broker that was transferred my file if I could have her superior's information because I am not satisfied with the lack of communication I have experienced, and she also was not responding to the loan processor, according to the loan processor. This was Ms. Laurie Aleman's reply via text message: "Im not sure what you mean as I have spoken to you just about... Read more

Was this review helpful? 1 0

  • Feb 20
  • Mortgage Hamp
  • 16

started hamp on april 2010 they kept asking for the same docs over and over, needed the hamp to retire after 32 yrs at ups, then after 5 months of complaining they said had to get out of the chpt 13, so i did, then they said i had to be over 90s day behind to get hamp, so i did, then after finally gettting to pres office the hamp was done jule 2012, 2 yrs of bull *** then they iincreased... Read more

Was this review helpful? 0 0

  • Feb 05
  • Rancho Cordova, California
  • Payment Refund
  • 1
  • 19

My husband had a payment refunded from his auto-insurance company. When we called the bank to see if it was a mistake on our fault all they could tell us was that the transactions had been "deleted". They described it to us as, the money had been taken out, then replaced...then it was made so those transactions never took place. Now in order to get out of the horrendous fees from the insurance... Read more

Was this review helpful? 0 0

  • Feb 03
  • Orlando, Florida
  • Customer Service
  • 1
  • 25

Just about two years ago I opened an account with this bank and I have say that a few locations in Orlando Florida are the worst bank. The location on lake under hill has won the trophy for the worst bank. ** DO NOT OPEN AN ACCOUNT WITH WELLS FARGO BANK ** They DO NOT care helping me with increasing the limit of daily allowed to use on my debit card. I had many, many, many issues. I even called... Read more

Was this review helpful? 1 0

  • Jan 22
  • Warren, Michigan
  • Online Principal Payments
  • 1
  • 22

Worst experience of my life. First, they refuse to work with customers. Second, they will NOT let you make principal payments online because you might save some interest. It is their whole angel to make sure they get every cent out of their customers that they can. Originally if you wanted to make a principal payment, they made you visit a branch office. They did finally come up with a... Read more

Was this review helpful? 1 0

  • Jan 17
  • Home Modification Loan
  • 3
  • 33

Wells FArgo is absolutely the most horrific lender ever! We tried working with them for a home modification and they never entertained our requests! We went into pre-foreclosure while on hardship and they never told us the process would begin during this time. Erika McNeil, our "rep" was clueless and did not offer any help to save our home. We have two small children and provided the company... Read more

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  • Jan 07
  • Employee Insult
  • 2
  • 35

On 1 January 2014 I made a mortgage transfer and several paid several online bills using their website. All the transactions I made were double-billed, meaning two payments were withdrawn for each payment. Online bill payments and transfers are made though different web pages, which indicated a technical problem on the bank’s part. The bill payments were fixed the same day; however, the mortgage... Read more

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