Washington Gas Energy Services Complaints and reviews

Washington Gas Energy Services reviews, Washington Gas Energy Services complaints, read Washington Gas Energy Services reviews, find Washington Gas Energy Services reviews, Washington Gas Energy Services scam reports
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  • 23 complaints
  • $2,073 claimed losses
  • $90 average
  • 1514 since Jan 23, 2010

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Washington Gas Energy Services
Main address: Customer Service 44124-0475 Cleveland OH
1-888-884-WGES, , http://www.wges.com/page/contact.php
Washington Gas Energy Services reviews, Washington Gas Energy Services complaints, read Washington Gas Energy Services reviews, find Washington Gas Energy Services reviews, Washington Gas Energy Services scam reports
  • 23 complaints
  • $2,073 claimed losses
  • $90 average
Had an experience with Washington Gas Energy Services?
Submit review ›
23 reviews found
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  • Mar 05
  • York, Pennsylvania
  • Rate Hikes
  • 4

They sent me an email that said they were going to raise my rate from 7.7 to 12.49 cents per kw, if I didn't sign with them at a rate of 8.5. They were going to back track to January and charge me the new rate of 12.49 cents for those two months of electricity. Here in Pennsylvania, we had power outages, severe cold weather, etc. and on top of that we are told that we should sign up with them... Read more

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  • Feb 26
  • Pittsburgh, Pennsylvania
  • Contract Billing
  • 8

I have to pay 150$ to get out of the contract for a year and they have gave the highest bill in all the years at this house in the winter. They said they send a paper when your years up and if you don't say you don't want to stay with them they start a contract for another year and another fee with out you saying it's okay. I don't think I should have been able to sign up for programs like that... Read more

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  • Feb 26
  • Pittsburgh, Pennsylvania
  • Gas Services Fee
  • 7

They don't explain or tell you about contracts. Try make you think they are like all the other harmless company's but their the ones that give those company's a bad name. They talk to you for hour then you are told to say yes to every question. After saying yea to everything at the very end they say really fast something about a fee and then a word I don't know the meaning of and hang up. I... Read more

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  • Oct 12, 2013
  • Representative
  • 30

The Representative came to my house. Before I even knew who he was I told him I was not interested ( I don't purchase things from solicitors if I want to buy something from your company I will call you. As a matter of fact if you knock on my door I won't buy your product even if it interests me based on principle. Don't bug me at home.) He told me he was not selling anything he wanted to make... Read more

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  • Jun 03, 2013
  • Chantilly, Virginia
  • Washington Gas Energy Services
  • 41

I just need them to return me to my old utility company after the 2 years contract was up. They were going to charge me and extra 50% on top of my current bill/per month to keep the contract. However, after I refused and canceled my contract, they keep sending me the bill with 50% extra each month. I just wish they being honest upfront and return my service to the old utility. The billing never... Read more

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  • May 22, 2013
  • Frederick, Maryland
  • Unauthorized Charge
  • 40

On my electric bill with Potomac Edison I am being charged for Washington Gas Energy in which I never signed up for. No one came to my house, sent me anything or called me to sign me up. So now i have charges of 520.72 on my electric for them. And when I called them to have them send me proof where I signed my name for their service they just kept changing the subject and being very rude.... Read more

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  • Apr 29, 2013
  • Gaithersburg, Maryland
  • 51

Washington Gas energy is robbing me!! Yes, financially robbing me!! Their rates have escalatyed fromn their original "promis." They lured me in with a promise to save me money and now I am about to go to the poor house, all due to their exorbidant rates!! they said I could opt out of this next contract. No one answered the phone. I left a message and no one returned my call. Now they say... Read more

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  • Apr 12, 2013
  • Silver Spring, Maryland
  • Natural Gas
  • 52

I presently pay $87.00 per month for natural gas on the level payment plan. A the end of the yearly payment cycle I normally receive a "free" month because I use less gas than they estimated. The Washington Gas Energy Services letter is providing me an option to pay $93.00 per month for a year. This will result in an annual overcharge for natural gas of $72.00. Where is the savings? They... Read more

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  • Apr 08, 2013
  • Herndon, Virginia
  • 75

Washington Gas Energy Service claims to save their customers money, but in actuality there is NO SAVINGS. In fact when my electrical company, Potomac Edison dropped in price, WGES stayed at their fixed rate which was higher. You will end up spending more $. Don't do it! Also, "Quality Insurance Customer Care" is of no help. Be careful, they will automatically renew your contract... Read more

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  • Feb 05, 2013
  • York, Pennsylvania
  • 84

I received my electric bill from my original electric company and it was $95. The bill from WGES was $600 and it says that it is an ESTIMATED bill.....not fair and I have NEVER used $600 worth of electric in one month. I would like to terminate my service with WGES and not deal with them. Plus when you go to call the number, it does not ring. SCAM!!!! My cousin is the one that had me switch... Read more

Was this review helpful? 0 7
 
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