Warranty Direct Complaints and reviews

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Industry: Repairs
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  • 127 complaints
  • $114,727 claimed losses
  • $903 average
  • 10696 since May 15, 2008

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Warranty Direct
Main address: 11553 Uniondale NY
(800) 621-2783, (516) 470-0236,
Warranty Direct reviews, Warranty Direct complaints, read Warranty Direct reviews, find Warranty Direct reviews, Warranty Direct scam reports
  • 127 complaints
  • $114,727 claimed losses
  • $903 average
Had an experience with Warranty Direct?
Submit review ›
127 reviews found
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  • Mar 29
  • Virginia Beach, Virginia
  • Auto Warranty
  • 6

Like most other complaints here I purchase a 'bumper to bumper' extended warranty. The first and only claim I attempted to make was for the fuel pump in my desile truck. Called customer services and talked to a individual who obviously has been trained in claim denial not customer service an has no knowledge of vehicle parts. I'm not prone no raising my voice but by the time I was done talking... Read more

Was this review helpful? 1 0

  • Dec 17, 2013
  • Extended Warrenty
  • 17

This place will take your money and not uphold to its Peace of Mind plan. Don't get sucked into their words because when you have an issue with your car they will find a reason why your issue is NOT COVERED. Tom and his pompous attitude was not a help. Made me look like I was wrong. I don't know how these people can work for a company knowing they are taking money from people who think they are... Read more

Was this review helpful? 2 1

  • Oct 17, 2013
  • Extended Car Warranty
  • 29

Powershied Enhanced coverage is not a Bumper to Bumper coverage. It is a coverage tht covers only about 35% of the vehicle when a Mechanical Breakdown has occured. If they determine that the failure is due to normal wear then it will not be covered, the claim will be denied. I wish people who purchase used vehicles with very high miles would stop thinking that the warranty will cover the engine... Read more

Was this review helpful? 1 0

  • Sep 16, 2013
  • Warranty Coverage
  • 26

Astra 1.9 cdti sri Took out Warranty EXTRA COVER with "WARRANTY DIRECT". Was told this almost covers everything,almost 8 months ago. Then came a time the Inlet manifold leaked due to a build up of carbon. Took the car to a VAT registered Garage and car was inspected Notified the Warranty Direct company and they asked for pics of the inlet manifold. As they viewed the pics they told me it was not... Read more

Was this review helpful? 1 0

  • Aug 21, 2013
  • North Charleston, South Carolina
  • Vehicle Service Contract
  • 62

PLEASE READ!!!!!!! Vehicle needs a harmonic balancer that is covered on warranty, however since there's not a bolt in the balancer they won't repair the vehicle Customer Service at Warranty Direct says that there is a bolt that holds the harmonic balancer to the crank of the vehicle. Well that bolt is gone. I don't know where, when, or how. As soon as my vehical showed a battery light and check... Read more

Was this review helpful? 0 0

  • Aug 16, 2013
  • Raleigh, North Carolina
  • Paid Claim
  • 67

The warranty direct sales person that I encountered advised me that by getting a lower level of warranty I would get far less coverage. he said that most people buy on price and think that they will get the same level of coverage. I purchased the highest level for me which was xtra care plus I had my transmission go out on me and it was fixed with no problem. I asked the warranty direct sales... Read more

Was this review helpful? 2 3

  • Aug 06, 2013
  • Wimbledon, England
  • Overpriced Auto Insurance
  • 75

I took out an insurance with Warranty Direct because it was so highly rated by Honest John, who I rated somewhere the other side of adulation! Warranty Direct then offered me a half-price MOT if I did it with Kwik-Fit. I made a website booking for a service and MOT for my 2007 Ford Fusion to take place on Thursday, August 10, the booking date being early July. Today, August 6, my bank informed... Read more

Was this review helpful? 1 0

  • Aug 03, 2013
  • New York City, New York
  • Vehicle Service Contract
  • 88

Stay away from warranty direct. They will rip you off. If you are thinking of buying their warranty,let me give you two advice; 1) find out from someone you know personally who bought auto warranty from warranty Direct and had a major problem with the auto (transmission, major engine breakdown, etc.) You will soon find out why warranty direct refused to repair the auto problem. If the auto... Read more

Was this review helpful? 0 2

  • Aug 03, 2013
  • Charlotte, North Carolina
  • Extended Auto Warranties
  • 59

If honey has ever dripped from the sides of a salesman's mouth the company trained *** men at Warranty direct are the sweetest. Statements like take you vehicle to the repair facility of your choice the will contact claims they will approve it when they finish they call back and we pay them with a corporate credit card. YEA RIGHT After repeated calls fighting with the claims dept your lucky if... Read more

Was this review helpful? 1 1

  • Mar 23, 2013
  • Glasgow, Scotland
  • Warranty Company
  • 107

I took out this policy around April of last year, at the time I asked what would happen if the car was damaged or broke down beyond repair. The salesman stated quite clearly that the car would never be beyond repair but should it be written, off the policy would be cancelled. A few months later the broke down. I called warranty direct who told me to take the car to my nearest recommended... Read more

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