Contact Wachovia Dealer Services Customer Service
Summary of Wachovia Dealer Services Customer Service Calls
65
TOTAL
CALLS
CALLS
03:00
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wachovia Dealer Services?
Product/ Service Question:
- “To see if my auto loan has defaulted, and to get titlle”
- “A closed car loan”
Request for Information Question:
- “Help with issue”
- “About ordering titles”
Account Question:
- “Fulfillment group old account information”
Payments and Charges Question:
- “Over payment mistakenly made”
Other Question:
- “Release of lien”
- “Title release letter”
- “Lien release”
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Wachovia Dealer Services