Volusion Complaints and reviews

Volusion reviews, Volusion complaints, read Volusion reviews, find Volusion reviews, Volusion scam reports
Incorrect company
description?
Suggest changes
Industry: Software
Volusion social reviews and reports. Join community by posting your own comments or complaints.
  • 25 complaints
  • $76,385 claimed losses
  • $3,055 average
  • 2039 since Jun 29, 2010

Please try to contact   Volusion Customer Service  directly prior to posting any complaints on this site.

Had an experience with Volusion?  Submit review ›
Volusion
Main address: 8911 N. Capital of Texas Highway, Suite 1200 78759 Austin TX
1-800-646-3517, 512-241-1250,
Volusion reviews, Volusion complaints, read Volusion reviews, find Volusion reviews, Volusion scam reports
  • 25 complaints
  • $76,385 claimed losses
  • $3,055 average
Had an experience with Volusion?
Submit review ›
25 reviews found
Show first:

  • Feb 27
  • Los Angeles, California
  • Ecommerce Platform
  • 4

Volusion is worst of the ecommerce platforms that we use and we currently use only 2 now but have used many. Volusion is the highest priced platform with the worst functionality and worst customer service. Their customer service is horrible, bar none the worst (at the bottom with Pinnacle Cart). You will regret setting up a store at Volusion. The Volusion system has the worst user interfaces... Read more

Was this review helpful? 1 0

  • Dec 09, 2013
  • Boston, Massachusetts
  • Ecommerce Plan
  • 1
  • 33

Upgraded our ecommerce plan when we reached the maximum number of products. After the upgrade we realized we lost several key features that we were using prior to the upgrade. Spoke to Volusion Rip Off Reps and was told that because of the upgrade, I lost those features and would need to upgrade to the next level to get them (an increase of over $100 per month). Some upgrade huh? Then, the week... Read more

Was this review helpful? 1 0

  • Dec 02, 2013
  • California City, California
  • Website Service
  • 32

I SWITCHED FROM YAHOO - TO VOLUSIONS. BOY WAS I IN FOR IT ..I LIKED THE SET UP & STYLE OF THE COMPANIES TEMPLATES. SO I GAVE IT A GO, PROBLEM AFTER PROBLEM , TICKET AFTER TICKET. MALFUNCTION OF MY STORE, AFTER MAINTENANCE NEVER FAIL. MY TICKETS WERE ANSWERED ONE-THREE DAYS. PROBLEMS AFTER PROBLEMS. NO REFUNDS, NO DOMAIN TRANSFER COST $75.00 , DO NOT ACCEPT OTHER SSL LIKE GO DADDY. VOLUSIONS... Read more

Was this review helpful? 0 0

  • Nov 25, 2013
  • Domain Transfer
  • 25

I have been trying to do a domain transfer , I get an error saying that the information provided by me , does not match the information on whois, have called volusion many times , have done what volusion has suggested doing , going to whois website and making sure the information that they have, match the information i'm filling in the domain transfer form. The information is the same,as the... Read more

Was this review helpful? 0 0

  • Nov 19, 2013
  • Web Hosting
  • 2
  • 26

Volusion updated their platform November 13th, 2013 and it was a train wreck. We lost over $7,000 in sales in just 5 days. Problems are widespread and include failure to properly integrate with Google Chrome and shut off Autocomplete on passwords, the inability to submit articles with their new Easy Editor and customers can't see their orders. Problems here are widespread and they are failing to... Read more

Was this review helpful? 0 0

  • Aug 28, 2013
  • Centerville, Utah
  • Online Store Hosting
  • 43

In the month of August 2013 I signed up for a Free Trial and had specific requirements for my online store layout and functionality, the sales person Matt Adkins SOLD me the product and I signed up for 2 plans on August 21 2013. Once I started working on the site I realized that all my requirements are not there and in order for me to have those things I need to purchase a template and pay... Read more

Was this review helpful? 1 2

  • Aug 11, 2013
  • Winston-Salem, North Carolina
  • Website
  • 1
  • 38

Our company has been with Volusion for three years now. Their service is always down which means if you're a retail business like ours, this will highly impact your online sales. We have lost hundred of thousand dollars dealing with Volusion and will be cancelling soon. If you have a retail business we highly suggest trying someone else. They are constantly doing maintenance and sending you... Read more

Was this review helpful? 0 0

  • Jun 10, 2013
  • Johannesburg, Gauteng
  • Volusion Shopping Cart And Ecommerce Software
  • 3
  • 63

Last year 21 Aug 2012, we confirmed our cancellation with Soraya Jadali and emailed the cancellation to 4 other people in Volusion ('contact@volusion.com'; 'info@volusion.com'; 'account@volusion.com'; 'sales@volusion.com'; 'soraya_jadali@volusion.co.za') : it was on 2012.08.21 at 7:58 for user name "youshop" (Customer ID# 715027) However Volusion has still debited monthly charges from our... Read more

Was this review helpful? 0 5

  • Apr 20, 2013
  • Atlanta, Georgia
  • Internet Store
  • 1
  • 61

They take credit card information promising to assist you then make it imposable to cancel or contact them. This is crazy also you must submit one hundred words to submit this. so I am also pissed with the *** person that set up this complaint website as they are *** however not crooks at this point.This sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks... Read more

Was this review helpful? 0 2

  • Jan 23, 2013
  • Los Angeles, California
  • 158

Volusion took away important features from my Silver Plan and said to me: "when a plan is purchased the only thing that can be "grandfathered in" so to speak is price point but not features" Ridiculous!!!!! b: i was creating deal of the day b: but now suddenly, i can not find it anymore in control panel b: why? Marcos M: LEt me take a look. b: thanks Marcos M: how long ago did you notice this was... Read more

Was this review helpful? 2 6
 
×
You are reading about Volusion.
Filing a new complaint about
×