Vizio Complaints and reviews

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  • 103 complaints
  • $51,642 claimed losses
  • $501 average
  • 5650 since Oct 09, 2008

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Vizio
Main address: 39 Tesla 92618 Irvine CA
949-428-2525, 888 VIZIO CE / 888-849-4623, , http://www.vizio.com/contacts/
Vizio reviews, Vizio complaints, read Vizio reviews, find Vizio reviews, Vizio scam reports
  • 103 complaints
  • $51,642 claimed losses
  • $501 average
Had an experience with Vizio?
Submit review ›
103 reviews found
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  • Apr 11
  • New Braunfels, Texas
  • Smart Tv
  • 7

Bought Vizio 70" smart TV. It worked great for 7 months and then picture went out and has not worked again. Called Vizio they had to send a tech out. Two weeks later the tech showed up with a new part, installed it and TV worked for about a minute and same thing happened, picture went black. Now Vizio wants to exchange what I bought as new with a refurbished TV. Explained that if i had wanted... Read more

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  • Mar 22
  • Sebastian, Florida
  • Vizio Tv
  • 2
  • 18

I purchased a 60" Vizio TV from Sams. Approximately 3 and 1/2 months after the purchase, the television went blank while watching tv shows where the screen was dark in color. I called the company to follow up on what could be done and I was advised that I would only receive a reconditioned tv, as I did not call with in the first 30 days. I advised them that I went with their brand as I had faith... Read more

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  • Feb 10
  • Louisville, Kentucky
  • Wifi Batteries
  • 6

WIFI remote eats batteries every two days, the tech had me reset it to Infrared only, thanks for nothing. And to rub salt in, and it doesn't play well with the network systems. No media server access, no phone app support, it is good for a kid to play games or movies and that's about it. Don't buy it, they are garbage in my honest opinion. What is the point of a smart tv that does not talk to the... Read more

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  • Jan 27
  • Indianapolis, Indiana
  • Vizio Smart Tv
  • 11

I was very satisfied with my 2 Vizio smart tv's until the 55", at only 2 years old went to ***. It will not respond to any remote. This is intermittent problem. 2 years!? I called Vizio and they could only offer to refer me to a repair service for $275. NO GUARRANTEE! I will put that money toward the purchase of another brand. Vizio is junk! This is the poorest customer service. Vizio is aware of... Read more

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  • Jan 25
  • Mt. Pleasant, South Carolina
  • Television Performance
  • 1
  • 18

I bought a Vizio 60" model e601i-a3 television from Walmart in June of 2013. The unit is 8 months old and I've been very satisfied with the overall performance of the unit. Two weeks ago I turned the television on and a vertical red line appeared on one side of the screen. I contacted Vizio Support to have the unit repaired or replaced. I did get a response from them within the 48 hour window... Read more

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  • Jan 17
  • Atlanta, Georgia
  • Smart Tv
  • 17

Got new smart tv it when out only had 4 months after I got. Call vizio guy ask me few questions. Well he says we will someone out to pick up tv and replace. So I'm like cool. All we need is picture of tv and proof of purchase. I sent it get a phone call from some guy I got part's to come fix ur tv I'm like what. So I say Wte wife *** work sit there guy was on time like he said. Well he tried... Read more

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  • Dec 19, 2013
  • Tv Purchase
  • 17

Very unhappy with reply to my question......I purchased this TV in October and have been being told there would be a firmware upgrade "any day now" it is now Christmas....DONT ADVERTISE THAT IT IS WIFI IF IT IS NOT " 12/16/2013 04:20 AM I purchased a M701d-A3R from Best Buy...prior to purchasing I talked with VIZIO and was informed that the remote was WIFI....after setting up the TV and doing... Read more

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  • Nov 19, 2013
  • Bad Customer Service
  • 3
  • 101

I purchased a 47 inch LED in April of 2011 and purchased the extended warranty (which I know is a rip off but it made me feel better after dropping that kind of money.) Well little did I know that I would need it so much. I understand that the TV has a one year warranty however 18 months out of warranty the main board went out. Repair company came and fixed it with a "factory board" according... Read more

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  • Nov 12, 2013
  • Saint Louis, Missouri
  • Vizio Lcd Television
  • 4
  • 33

Bought a Vizio 32" Smart TV from 1SaleaDay.com After only 4 months of use the power keeps going out. Conveniently 1saleaday.com says its covered under warranty and Vizio says that it is not. Vizio claims that 1saleaday.com did not purchase the tv through them and therefore it is not covered. I believe that it is Vizio the should stand behind there product no matter where it is purchased. I... Read more

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  • Nov 07, 2013
  • Quality And Response For Service
  • 22

Purchased from Costco in December 2009. Recently, the TV makes a loud noise and then the picture turns into vertical lines. Looked into getting it repaired, but decided to buy a new TV instead. I'm going with Samsung this time. No more Vizio's for me -- nor will I ever, ever recommended the Vizio brand to anyone else. How can a company make a tv that lasts less than 4 years. I'm really upset... Read more

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