Virtuox
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Virtuox Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virtuox has 1.2 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No idea, At home use, Never received product.
Cons: Refusal to respond to complaint, Shady company unethical, This company lies to customers.Recent recommendations regarding this business are as follows: "Stay away and don’t take the test! Return to Sender", "Beware", "There are too many good quality companies do business with this one star company", "Pick another company", "Hopefully find a more reliable company.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virtuox has 1.2 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No idea, At home use, Never received product.
Cons: Refusal to respond to complaint, Shady company unethical, This company lies to customers.Recent recommendations regarding this business are as follows: "Stay away and don’t take the test! Return to Sender", "Beware", "There are too many good quality companies do business with this one star company", "Pick another company", "Hopefully find a more reliable company.".
Most users ask Virtuox for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Top Virtuox Reviews
"Testing machine larger black strap"
For two days I've tried to contact someone about an order. I've been put in hold for a long time and no one responds. I've left a voicemail and no response. My...
Carpentersville, Illinois
Horrible test
Dr ordered this sleep study to check for sleep apnea. Easy set up and after 2 days of successful reading confirmed on tge app, this is the message I recd from the doctors office
03/12/2024 01:31:08 PM > You did not have enough sleep hours to accurately diagnose anything. I don't know if you pulled off the equipment or what happened but the recommendation was if you want to pursue sleep apnea you would need an in lab study. I other words we can refer you to a sleep center or pulmonogist that would order the study. You still need to pay virtuox because they sent you the equipment and interpreted the test.
How the *** can Virtuox interpret a test without enough sleep hours to accurately diagnose anything!
My cost will be $50 to take a test that didnt accurately diagnose anything!!
I did not pull anything off my finger for this test, I did exactly as the instructions were stated. Do not waste your money. If your doctor orders this test for you and you dont sleep past five hours a night.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Testing machine larger black strap
Preferred solution: Deliver product or service ordered
Coral Springs, Florida
Scam Artists
- Only a con
Preferred solution: Full refund
User's recommendation: Stay away and don’t take the test! Return to Sender
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Not Honoring their contractual agreement.
User's recommendation: There are too many good quality companies do business with this one star company
Brooklyn, New York
Fraudulent billing
This company is a fraudulent company. They asked me to pay $250 for sleep apnea home study that they had billed my private insurance and that they are out of network so I must pay.
When I checked with my insurance they had not filed any claim.
I explained my insurance asked that they should just file a claim which they just continue to give a run around.
The billing department does not answer calls only state they will return calls in 24 hours, and that rarely happens. In august they said they would send me email regarding insurance billing, its now 4 months later no email, no phone call.
They are the worse health care company that exist!
I give them a big fat zero!
User's recommendation: Beware
Melbourne, Florida
Cannot get Customer Service on Phone
User's recommendation: Pick another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Garland, Texas
My sleep study kit contains printed information stressing that the study must be completed within 7 days. However, it was 3 days later before I received the pulse oximeter needed in the test.
User's recommendation: Hopefully find a more reliable company.
VA sleep study
Preferred solution: They shouldn’t be doing work with the VA and should have every claim they’ve submitted re-evaluated
User's recommendation: Refuse to use this device and request a different company
Tallahassee, Florida
Return unused equipment
User's recommendation: They still have not contacted me
Burkburnett, Texas
Not giving a review
Litchfield Park, Arizona
Pushy and bold
User's recommendation: Look elsewhere wear and do your homework before saying yes to this company
Coral Springs, Florida
I have been waiting for a c pap for 2 months. Customer service is poor.
- Never received product
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use this company. They do not return calls nor follow through. Sleep apnea is a medical diagnosis but they do not take it seriously
Grove City, Ohio
THEY DO NOT CALL YOU BACK WHEN YOU HAVE TO LEAVE A VM!!!
User's recommendation: Never
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Coral Springs, Florida
Extremely bad customer service
- No idea
- Refusal to respond to complaint
- Never returned my calls
Preferred solution: Price reduction
User's recommendation: I do not recommend this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Michigan
NO PHONE CALL BACK
No answer at number
- At home use
- Usage directions
- Pu delays and billing
- Directions
Preferred solution: Let the company propose a solution
User's recommendation: don't use virtuox!!!!!!!!!!!!!!!
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Patton CCR VirtuOx Inc. is in receipt of an email from this site notifying us of your dissatisfaction with our billing process however, I do not have any information about your account.
I would be more than happy to assist you with this and ask that you please contact me directly at 954-399-**** so I can look into it for you. Regards Tanya Padgett Director, RCM