VIP Auto Parts Complaints and reviews

VIP Auto Parts reviews, VIP Auto Parts complaints, read VIP Auto Parts reviews, find VIP Auto Parts reviews, VIP Auto Parts scam reports
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  • 77 complaints
  • $10,270 claimed losses
  • $133 average
  • 4697 since Dec 29, 2007

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VIP Auto Parts
Main address: 12 Lexington Street 4240 Lewiston Maine
207-784-5423, 207-784-9178, http://www.vipauto.com/Customer_Service/vip_customer_service.php
VIP Auto Parts reviews, VIP Auto Parts complaints, read VIP Auto Parts reviews, find VIP Auto Parts reviews, VIP Auto Parts scam reports
  • 77 complaints
  • $10,270 claimed losses
  • $133 average
Had an experience with VIP Auto Parts?
Submit review ›
77 reviews found
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  • Apr 09
  • Augusta, Maine
  • Anti Freeze
  • 2

started with a defective battery. Replaced it where i was, and when i tried to return it, they gave me another one, after proclaiming, "Defective cell". I had no need for another battery, but they would neither return my money (it was very new) or give me store credit till i argued with the supervisor on duty that day. I should have spent it all that day, because soon after it became O'Reilly's... Read more

Was this review helpful? 0 0

  • Mar 18
  • Manchester, New Hampshire
  • Vehicle Inspection Sticker
  • 9

My 1999 GMC Yukon needed an Maine Vehicle Inspection sticker and I pulled into VIP as I didn't have time to make an appt. with the dealer. The vehicle had 117,000 miles on it and had been maintained at a dealer I had dealt with for 3 vehicles and 20 years. Long story short VIP said I needed $1200 in repairs. Of these repairs, two were not even inspection items and had been completed at 112,000... Read more

Was this review helpful? 0 0

  • Mar 15
  • Tires Alignment
  • 7

Do not shop here! Went in for an alignment, a month later both my front tires were junk because they didn't do a full alignment. I made an appointment to bring it back and they told me they only do "toe and go" even though they sold me a "four wheel full alignment". I asked for a print out of the alignment when they check it, I was told the printer was broken. While on the phone in the waiting... Read more

Was this review helpful? 0 0

  • Jan 12
  • Half Fast Repair
  • 2
  • 18

VIP has shotty and poor quality work complaint at 61 Western Ave Augusta, ME VIP Tires & Service store on Jan 7 2014. The VIP Difference - Get It Done For Less... Get It Done Right! Bad Reputation, does the job with make shift fix that causes a whole new problem. The mechanic pulled out all the threads of the manifold on sensor 1, bank 1 due to a seized AF Sensor; without the Manager or... Read more

Was this review helpful? 0 0

  • Nov 11, 2013
  • Service Provided
  • 2
  • 28

To whom it may concern: I have been a VIP customer since 2008. Overall I have been satisfied with work done on my vehicle in Rockland Maine, Arundel Maine , and in Portsmouth, New Hampshire. I have recently moved to Portland Maine and had work done on my car 17th October (Transaction # 01490976) at the Portland store. I had approximately 750 dollars worth of front end and tire work done and... Read more

Was this review helpful? 3 0

  • Nov 11, 2013
  • Warranty
  • 3
  • 52

Bought four new 15" tires for my VW last November for $768 including a "Lifetime Tire and Alignment Warranty." Nice tires but one of the four has a slow leak so I returned today for the first time in a year to have the tire fixed. Thirty minutes after dropping it off they give me a call - the affected tire is supposedly so worn (BS) that it can't be fix per company policy. The tire has a... Read more

Was this review helpful? 1 0

  • Oct 30, 2013
  • Biddeford, Maine
  • Closing Too Early
  • 2
  • 35

I went to the Biddeford VIP, after having called to check what time they close and the lady told me to head on over. We get there 15 minutes of closing, the lady should have been expecting me, and they had send their technician home and the only lady working the store was out back counting her drawer. How are you open until 6 if you have no technician and you're counting the only drawer down? I... Read more

Was this review helpful? 1 0

  • Aug 13, 2013
  • Oil Change
  • 3
  • 76

I went to VIP in Augusta Maine! It was horrid! They had no idea what they were doing and didnt do things right. Despite the fact that they knew I was relocating cross country with children in my vehicle! So the day came to leave mind you I spent Tuesday, Wednesday and Thursday at this VIP location. I got on the Highway and made it to new hampshire. My car was in worse driving condition than... Read more

Was this review helpful? 1 5

  • Jul 23, 2013
  • Lewiston, Maine
  • Oil And Filter Change
  • 2
  • 62

I used to be a regular at VIP but recently they've just gotten money hungry! I had an oil change and filter on a 2007 Toyota that cost me $70.49! I asked for GTX Castrol high mileage which sells in their store for 6.99/quart. They charged me 9.99/quart plus other extras like a 12.00 "oil change specialty" charge which I'm not sure what that is, plus other misc. add-ons. I usually get this... Read more

Was this review helpful? 0 0

  • Jul 17, 2013
  • Air Conditioner Fixing
  • 2
  • 54

I am sending this to let in hopes that you can help me my air condition stop blowing cool air for a couple days, at that time I stopped at VIP I asked them if they could charge my air condition he told me that it would cost me $70.00 for checking the system and they told me that the system was okay so I said could you charge the system they said yes, I waited over an hour finally they came out... Read more

Was this review helpful? 1 6
 
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