Verizon Complaints and reviews

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  • 1,291 complaints
  • $313,604 claimed losses
  • $243 average
  • 38592 since May 28, 2007

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Main address: 140 West Street 10007 New York NY
800-VERIZON (800-837-4966), ,
Verizon reviews, Verizon complaints, read Verizon reviews, find Verizon reviews, Verizon scam reports
  • 1,291 complaints
  • $313,604 claimed losses
  • $243 average
Had an experience with Verizon?
Submit review ›
292 reviews found
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  • Mar 29
  • 4G Lg Revolution
  • 7

I brought a for LG revolution phone from amazon and couldn't use it on my verizon prepaid account because it was a 4G phone so I tryed to get the sim unlock code for 2 week so I could use the phone at another company since I like the fun but I havetalk to supervisor and almost everybody that work for your company trying to get the unlock sim code so I want to let you know that I would never buy... Read more

Was this review helpful? 0 1

  • Mar 20
  • Verizon Activation Fee
  • 18

Thank you for contacting Verizon Wireless. Your Chat Session ID is RT19295663367. My name is Christina, how may I assist you? Christina: good evening daniel: Daniel mobile #678-***-**** Why was I charged $35 for a data activation fee for a "FREE" verizon 7" tablet? # 470-***-**** and 470-***-****? Christina: One moment and I will get that information for you daniel: I specifically asked the... Read more

Was this review helpful? 1 0

  • Mar 05
  • Dallas, Georgia
  • Monthly Bill
  • 1
  • 28

Verizon 805 Broad St, Rome, GA‎ (706) 291-4408 - 2/27/2014 Joy Everhardt 51 Spring Ridge Rd. N.W Kingston, GA. 30145 Account Number: 218733272-00001 My husband and I have been with Verizon for many years. Our monthly bill used to be around $120.00 with unlimited everything. We went to Verizon in Rome, GA. to get new phones about three months ago. The... Read more

Was this review helpful? 0 0

  • Feb 04
  • Data Fees
  • 1
  • 30

Switched to a smartphone, and Verizon told me that if I didn't download a ton of music (I don't), troll the web constantly (I don't) or live for email (can't imagine it) I'd never need more than 2 gogs, and would have a monthly bill of $80-90. Fair enough. Turns out that automatic updates eat that and half-again as much, and my bill was (consistently) $170-200. I switched to Tmobile and... Read more

Was this review helpful? 1 1

  • Jan 22
  • Walnut Creek, California
  • Verizon Prepaid Service
  • 14

Verizon prepaid is a scam to scam you and take advantage of you. they charge too much money for prepaid not enough data also they still only offer 3g speeds when other prepaid providers provide unlimited data or 4g service. I would not recommend verizon 60.00 a month plan 2 gigs of data unlimited talk and text you get that with other providers anyways. Addition data per gigabyte is 20.00. I half... Read more

Was this review helpful? 0 0

  • Dec 30, 2013
  • Newark, New Jersey
  • Phone Service
  • 1
  • 23

On December 23, 2013 I applied for new service with verizon and was told that my service would begin on December 27, 2013. But on the 26th of December my current service was disconnected and I have been without service since. Verizon sent out a tech on Friday, but he discovered the problem wasn't in my house but at the central station, on Monday (they refused to send out a tech on Saturday)... Read more

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  • Dec 18, 2013
  • Tampa, Florida
  • Billing Increase
  • 16

When moving Verizon suddenly without notice raised my bill. They also enrolled me onto a contract without my authorization. The new bill has 15 - 20 crazy looking charges on it including a $60 activation fee that was never mentioned. When I called to complain the first csr I spoke with had no idea what was going on with my account and the second csr I spoke to was a ***. She was acting like I was... Read more

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  • Dec 17, 2013
  • Albuquerque, New Mexico
  • Verizon Customer Service
  • 31

This is a Verizon chat i had. There is no way to give feedback to Verizon. They want you to call them. On the Telephone. Your RealTime session ID is RT23247848692. You are now chatting with 'LaTasha' LaTasha: Hello, welcome to Verizon Wireless sales chat! My name is LaTasha, may I have your name, please? You: mike mcmannon- im trying to figure out how much it will cost for me to upgrade from... Read more

Was this review helpful? 0 0

  • Dec 04, 2013
  • Verizon Service
  • 1
  • 31

I bought an HTC 8 under contract and began having trouble with it almost immediately. Verizon personnel at the stores and over the phone did try to resolve the problems, but were unable. A replacement phone was sent and I discovered it was a reconditioned phone instead of new because it had been over 14 days when they decided to replace. The replacement has other issues and they are sending... Read more

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  • Nov 21, 2013
  • Verizon Billing
  • 2
  • 38

I was overcharged on my Verizon wireless bill by $30. I called the company to get help with this and was told that the only way that they would help me is if I provided them with my SS#. When I asked to speak to the supervisor I was put on hold for 26 minutes and he said that, without providing my SS# he would not help. This seems like an unsafe practice believe that there must be some other... Read more

Was this review helpful? 0 1
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