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  • 1,292 complaints
  • $316,104 claimed losses
  • $245 average
  • 38631 since May 28, 2007

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Main address: 140 West Street 10007 New York NY
800-VERIZON (800-837-4966), ,
Verizon reviews, Verizon complaints, read Verizon reviews, find Verizon reviews, Verizon scam reports
  • 1,292 complaints
  • $316,104 claimed losses
  • $245 average
Had an experience with Verizon?
Submit review ›
  • 6
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1292 reviews found
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  • Apr 16
  • Naples, Florida
  • Verizon Warranty Policy
  • 4

212 395 100 is the telephone number for Verizon Head Office in NY. If you call that number, and ask for the CEO, Lowell McAdam, they won't put you through. They won't let you speak to his assistant either. I guess they don't know how to use a phone. Did you know that if you have a tablet from Verizon that fails under warranty, they have the following, and only the following warranty policy:... Read more

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  • Apr 02
  • Verizon Triple Play Bundle
  • 17

Mr. Lowell McAdam Chairman and CEO Verizon Dear Mr. McAdam: We are currently Verizon FIOS and Verizon Wireless subscribers, having enjoyed the Verizon FIOS Triple Play Bundle for the past two years and Verizon mobile services for a decade. Our Triple Play Bundle contract expires this month. On February 2nd, after surveying offerings from RCN, Comcast, and Dish TV – all of whom are providers... Read more

Was this review helpful? 1 2

  • Mar 29
  • 4G Lg Revolution
  • 8

I brought a for LG revolution phone from amazon and couldn't use it on my verizon prepaid account because it was a 4G phone so I tryed to get the sim unlock code for 2 week so I could use the phone at another company since I like the fun but I havetalk to supervisor and almost everybody that work for your company trying to get the unlock sim code so I want to let you know that I would never buy... Read more

Was this review helpful? 0 1

  • Mar 20
  • Verizon Activation Fee
  • 21

Thank you for contacting Verizon Wireless. Your Chat Session ID is RT19295663367. My name is Christina, how may I assist you? Christina: good evening daniel: Daniel mobile #678-***-**** Why was I charged $35 for a data activation fee for a "FREE" verizon 7" tablet? # 470-***-**** and 470-***-****? Christina: One moment and I will get that information for you daniel: I specifically asked the... Read more

Was this review helpful? 1 1

  • Mar 05
  • Dallas, Georgia
  • Monthly Bill
  • 1
  • 29

Verizon 805 Broad St, Rome, GA‎ (706) 291-4408 - 2/27/2014 Joy Everhardt 51 Spring Ridge Rd. N.W Kingston, GA. 30145 Account Number: 218733272-00001 My husband and I have been with Verizon for many years. Our monthly bill used to be around $120.00 with unlimited everything. We went to Verizon in Rome, GA. to get new phones about three months ago. The... Read more

Was this review helpful? 0 0

  • Feb 26
  • Riverside, Rhode Island
  • Promotional Offer
  • 14

Verizon is cheating people reasons being 1. I had taken a promotional offer from Verizon on 11.14.13 which given money back offer within 30 days if not satisfied. My account number is 7515004512. I discontinued your connectivity on 12.0213 which is the 18th day as the network was not good at all compared with my existing Cox connection for internet. 2. Surprisingly I got a bill of $115.56 on... Read more

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  • Feb 18
  • Hidden Charges
  • 1
  • 15

Yes, like most other communication companies, there are charges that are not included in their advertised promotions.But with their advertised triple play price of $84.95, the actual amount is over $ 120.00.That is with taxes, surcharges and equipment.I believe the commuication commision or some othet agency should make all these companies include these chages in their advertisements.Yes, some... Read more

Was this review helpful? 0 0

  • Feb 08
  • Yonkers, New York
  • Ornate Glass
  • 14

Verizon worker broke a 5x4' piece of ornate glass in my backyard. Called Verizon and finally spoke with a field supervisor and got a run around. Submitted a bill with no results. Has been over one year. Disappointed with service and will advise friends not to use Verizon. The area was in a utility easement section of the property and they are responsible. Had to get referred to several people... Read more

Was this review helpful? 2 0

  • Feb 04
  • Data Fees
  • 2
  • 33

Switched to a smartphone, and Verizon told me that if I didn't download a ton of music (I don't), troll the web constantly (I don't) or live for email (can't imagine it) I'd never need more than 2 gogs, and would have a monthly bill of $80-90. Fair enough. Turns out that automatic updates eat that and half-again as much, and my bill was (consistently) $170-200. I switched to Tmobile and... Read more

Was this review helpful? 1 2

  • Feb 04
  • System Hack
  • 16

Their system got hacked and some charge my account to buy a phone. I disputed the issue and they did credited me for the disputed. some how every month they keep charging me 27.08 cents. I have been calling them to fix the issue and have talked to many rep, they really waisted my time and causing me to have hi blood pressure, they also suspended my phone because i i did not pay them for what i... Read more

Was this review helpful? 0 1
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