VCA Animal Hospital Complaints and reviews

VCA Animal Hospital reviews, VCA Animal Hospital complaints, read VCA Animal Hospital reviews, find VCA Animal Hospital reviews, VCA Animal Hospital scam reports
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  • 165 complaints
  • $53,969 claimed losses
  • $327 average
  • 12411 since Feb 27, 2008

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VCA Animal Hospital
Main address: 12401 West Olympic Blvd. 90064 Los Angeles CA
1-310-571-6500 , 1-800-VCA-PETS, 1-310-571-6700, acquisition@vcamail.com
VCA Animal Hospital reviews, VCA Animal Hospital complaints, read VCA Animal Hospital reviews, find VCA Animal Hospital reviews, VCA Animal Hospital scam reports
  • 165 complaints
  • $53,969 claimed losses
  • $327 average
Had an experience with VCA Animal Hospital?
Submit review ›
165 reviews found
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  • Mar 09
  • Vetrinary Services
  • 18

My cat had an intestinal tumor as big as a tangerine. When I wouldn't pay $3000 for invasive procedures on her--16 years old, completely shy and traumatized (she was a feral kitten I got from the pound, rescued by firemen from a fire!), who HATED to be touched by anyone but me, they refused to euthanize her, even though she couldn't eat, was throwing up bile, and naturally becoming a skeleton. ... Read more

Was this review helpful? 1 1

  • Feb 14
  • Palm Springs, California
  • Veteranarian
  • 16

I AGREE with all the other one stars. IF YOU LOVE YOUR PET, DON'T TAKE IT HERE. I wanted to make sure they were the right Vet to spay my female, which they wanted $500, and they wanted to give my dog the WRONG heartworm meds. I questioned them 3 times, and they said, this is what we've been giving this breed for years. I said, don't you know that can KILL them? The doctor left and came back in... Read more

Was this review helpful? 1 0

  • Jan 31
  • Vet Service
  • 2
  • 43

I know my boy and he has never been ill in his life. He has had the best of medical care for his entire life as one of my best friends who actually gave me the dog after he rescued my dog from an abusive owner when he was a puppy. Dr Nesse has taken great care of Uno until he died two years ago. I now take Uno to another friend of mine who also happens to be a Vet. I am also someone who is... Read more

Was this review helpful? 2 0

Premium

  • Jan 29
  • Vetrinary Care
  • 2
  • 46

I took my Chihuahua to them in 2010. He had growths on his tongue. They ruled out burn, chemical ingestion and even tried antibiotics that had no effect. Last resort was a biopsy. The biopsy came back with Diagnosis of Lymphosarcom(Cancer) of the tonge. Terminal diagnosis. Of coarse I was devistated. Given options of starting chemo therapy. The cost and side effects made that an option I did not... Read more

Was this review helpful? 3 0

  • Dec 27, 2013
  • Herndon, Virginia
  • Animal Adopt
  • 30

Very very unhappy with this company. I recently adopted an animal from the Humane Society in Pasadena. Apparently they share information. I got a call today from this number, I called them back they were offering a first visit for free. I take my animal to Vetco inside Petco. I was very unhappy that my information was shared and solicited for reasons of selling their services. I asked them to... Read more

Was this review helpful? 0 0

  • Nov 22, 2013
  • Worcester, Massachusetts
  • Record Keeping And Customer Service
  • 28

#l - failed to give distemper shot during regular visit. they don't know how it happened and did give it later after a 2 hour battle for free. but almost cost me a vacation because kennel would not board the animal with out it. #2 - failed to update shot records at time of visit gave me old records, had to go back. # 3 gave me wrong meds for my dog when she had teeth extracted #4 - sent card... Read more

Was this review helpful? 0 0

  • Nov 22, 2013
  • Rate Increase
  • 3
  • 44

I very was very happy with my vet and his staff. Sadly, VCA bought him out in 2011 and since then there has been a steady upward spiral in charges for basic services. For example, "office visit very brief" NOV 2012 $36.50, NOV 2013 $49.15. 34.7% increase. "nail trim routine" NOV 2012 $12.00, NOV 2013 $16.59. 38.3% increase. I had followed this doctor from another facility which had been... Read more

Was this review helpful? 3 0

  • Nov 06, 2013
  • Northborough, Massachusetts
  • Unprofessional Service
  • 48

Save your time and money. They are more expensive than other animal hospitals with poor techs. I muzzled my 85 lb GSD and brought him in for a check up and shots. A nail clipping is part of the over priced check up. They gave him his first in a series of two shots but said he was to upset to have his nails clipped. I said fine, he has to come back next week, we can do it then. Brought him back... Read more

Was this review helpful? 1 1

  • Nov 03, 2013
  • Poor Customer Service
  • 48

Veterinary Specialty Center of the Hudson Valley - sold out to VCA. I am not sure why they agreed to the sale, but as soon as the transaction was complete - all the caring staff, techs and vets were out the door. Our dog was diagnosed and treated for cancer. Several months of chemotherapy ran up a very large bill. The staff offfered to help with a payment plan that made the treatment possible.... Read more

Was this review helpful? 3 0

  • Nov 02, 2013
  • Big Bear Lake, California
  • Veterinarian
  • 70

My dog started drooling one day I took her in to VCA and was seen by Dr. Rodrigues, who I like, was very good, compassionate, and went out of her way to keep in contact with me. Then about 2 weeks later my dog was acting like she couldn't breath and was making a weird noise. I immediately took her in and Dr. Rodrigues was able to figure out what was wrong and fix it. Then about another week... Read more

Was this review helpful? 0 0
 
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